Business Analyst - Montréal, Canada - McGill University
Description
Please refer to thejob aid for instructions on how to apply.
1 Year Term Position
POSITION CONTEXT
Responsible for identifying the business needs of clients and stakeholders in order to help determine IT-solutions to business problems related to IT asset management.
PRIMARY RESPONSIBILITIES:
- Elicit, analyze, validate and document business, organizational and/or operational requirements.
- Translate business requirements into a conceptual system design (including but not limited to business requirements document highlevel use cases, UI prototypes (screen mockups); work closely with systems analysts and solution architects for the delivery of ITsolutions.
- Evaluate information gathered from multiple sources, reconcile conflicts, decompose highlevel information into details, abstract up from lowlevel information to a general understanding and distinguish user requests from the underlying true needs.
- Contribute to the preparation of communication plans between clients/stakeholders and IT from project inception to final implementation
- Understand business processes in order to recommend ways to automate them and their related activities.
- Proactively support the Design and Construction and Implementation phases by reviewing design documents and ensuring requirements are met; reviewing test strategy, test plans and test cases to ensure requirements are met; supporting QA and testing team; reviewing defects and working with client to determine the priority of fix and/or manual work around
- As part of requirements elicitation activity, serve as a liaison between the business units and the IT teams
- Remain current with trends and topics related to Business Analysis.
- Perform other duties as assigned.
EXPERIENCE
Education:
Undergraduates Degree (related field)
Experience:
Five (5) years related experience
OTHER QUALIFYING SKILLS AND/OR ABILITIES
- Demonstrated business and functional knowledge of IT asset management, both hardware and software
- Experience with IT Service Management tools (ServiceNow, Atlassian, BMC, etc.)
- Experience in procurement management systems and/or tools
- Excellent business analysis skills ability to understand and clarify business needs formulated by requesters and stakeholders.
- Business Analysis certification considered a very strong asset.
- Experience in working with thirdparty software and thirdparty suppliers.
- Knowledge of the following would be an asset: business process techniques (BPMN),
- Demonstrated effective communication, writing and planning skills. Selfmotivated and ability to work well with multiple teams in cross functional setup.
- Demonstrated ability to facilitate requirements gathering sessions with SMEs who possess varying levels of technical expertise
- English, spoken and written. French spoken and read.
- Familiarity with ServiceNow considered an asset
- Minimum Education and Experience:
- Bachelor's Degree 5 Years Related Experience /
Annual Salary:
(MPEX Grade 08) $92, $115, $138,020.00
- Hours per Week:
Supervisor:
IT Services Business Solution Manager
Position End Date (If applicable):
- Deadline to Apply:
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