Image Desk Auto Appraiser New - Montréal, Canada - Definity Financial Corporation
Description
JobID :
7347
Category :
Claims
Brand :
Definity
Regular/Temporary :
Regular
Fulltime/Parttime :
Full Time
Location :
Montreal, Canada
Posting Range :
$48,700 - $89,800
What can you expect in this role?
- Review and evaluate electronic physical damage appraisals
- Completes appraisal and negotiates with repair facilities on proper repair methods and pricing
- Controls expenditure to repair facilities by following up promptly on all supplemental requests
- Completes remote appraisals and negotiates with third parties
- Reviews and completes photo based estimation
- Processes total loss claims in an expedited manner
- Participates in team performance meetings
- Covers all regions within Canada (become familiar with various regional differences)
- Completes Autosource information documents for total loss files and stolen (not recovered blind acv) vehicles when requested
- Provides technical expertise (assistance) to adjusting staff when requested
- Maintains a high level of knowledge in automobile repair techniques, estimating software, hardware, and vehicle evaluations
- Maintains and updates job skills based on the latest technology
- Handles complex daytoday physical damage issues
- Detail oriented with a high degree and focus on accuracy
- Serve as a technical resource person to assist to less experienced team members
What do you bring to the role?
- Minimum 1 year of direct experience either appraising/estimating automobile physical damages or working within an imaging desk or equivalent role
- Certified Auto-Body Repairer License (class A or B / 310B license OR Red Seal) is an asset
- An Appraiser's Certification of Qualification from the GAA would also be an asset for this position. (Quebec Only)
- Proficiency and strong knowledge with the Audatex Solera estimating software is an asset
- Technical knowledge of auto body collision and mechanical repairs is an asset
- College/university/technical degree is an asset
- Must have good working knowledge of the collision industry
- Must be able to work with mínimal supervision
- Completion of I-Car and/or technical courses is an asset
- Must be proficient with Windows operating system and Microsoft Office (Excel)
- Outstanding verbal and written communication skills
- Provide empathetic customer service
- Develop collaborative relationships with both external and internal customers
- Excellent and responsive negotiation skills
- You must be enthusiastic and goal oriented
- Work in a fastpaced environment with continual changes
- You bring a sense of understanding and inclusion to problem solving
- You're dependable with strong interpersonal skills, written and verbal
- High degree of proficiency with English required to service customers, both internal to the company and external, across Canada.
Posting Range:
$48,700 - $89,800
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