Billing Clerk - Vaughan, Canada - Proactive Supply Chain Group

Sophia Lee

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Sophia Lee

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Description

PURPOSE:


MAJOR ACCOUNTABILITIES:


  • Responding immediately to customer questions and complaints and notifying them of any delays in the delivery schedule.
  • Entering, updating, and processing customer orders on various interfaces.
  • Accurately enter data and create various reports for internal / external use.
  • Scheduling pickup and delivery appointments for drivers.
  • Coordinate with billing to ensure accurate invoicing.
  • Collaborates and offers assistance to other team members in delivering optimal transportation service solutions.
  • Performs related duties as assigned by the Operations Manager and General Manager.
  • Wellversed in supply chain management principles and practices
  • Complete all tasks accurately and timely
  • Organize weekly billing reports with back up and POD's.
  • Verify and enter customer sell rates with agreed customer rate tariffs.
  • Confirm accruals are correct with our agreed costs from partners.
  • Review any problem payables and resolve billing errors.
  • Run customer weekly shipping reports for various customers.
  • Help organize filing of shipment files.
  • Assist accounts receivable departments with collecting monies from customers.
  • Show professionalism everyday towards all departments, staff, carriers, customers and drivers.
  • Attitude is expected to be positive, motivated, and focused at all times.

QUALIFICATIONS / EXPERIENCE

Education:
High school diploma or general education degree (GED)

  • 1+ years of experience

SKILLS AND KNOWLEDGE




LANGUAGE:
English





COMPUTER:
Microsoft Office Software, Outlook, WMS system


PERSONAL:

Ability to work both independently and within a team.

  • Extremely organized and detail oriented.
  • Must possess a strong work ethic.
  • Strong communication (both verbal and written), problem solving, and decisionmaking skills.
  • Strong knowledge of North American geography.
  • Experience with cross border shipping requirements.
  • Exceptional organizational, analytical, tactical skills
  • Excellent interpersonal skills and emotional intelligence

Benefits:


  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Onsite parking
  • Paid time off
  • Vision care

Experience:


  • Logistics: 1 year (preferred)

Work Location:
In person

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