Banquet Supervisor - Edmonton, Canada - Nova Hotels

Nova Hotels

Verified Company

Edmonton, Canada

4 days ago

Posted by:

Sophia Lee

beBee Recruiter

Description

The Chateau Lacombe in Edmonton is currently looking for a highly motivated individual to join our growing team as a part-time
Banquet Supervisor.
***
PRIMARY FUNCTIONS:Reporting to the Food & Beverage Manager, the Banquet Supervisor is a food service professional overseeing each aspect of the banquet/catering function from setup through service to the teardown and cleanup. They supervise staff while liaising with the host to ensure guest satisfaction and will handle the immediate complaints/concerns of the customers. This position requires excellent customer service and the ability to work under pressure, enabling you to provide genuine hospitality to our guests by delivering quality food and beverages in an efficient and consistent manner while maintaining a positive and cooperative attitude and a SMILE.

RESPONSIBILITIES AND ESSENTIAL DUTIES:

Follows all established and future Food & Beverage Standard Operating Procedures
Knowledgeable about the function and the menu being offered by attending weekly F&B meetings
Assists with the planning, organizing, and execution of all banquet functions including, but not limited to, breakfast, coffee breaks, luncheons, dinners, cocktail receptions, galas, etc.
Promoting a "No Problem Service" environment
Assign duties to each Team member for every event
Stays in constant contact with the host to ensure everything runs seamlessly
Supervises service throughout the function to ensure quality service and product quality
Is energetic and enthusiastic; enjoys customer service and working with the public
Will be required to physically work the floor at events, pinchhitting as a server or bartender
Perform well under pressure in a fastpaced and sometimes challenging environment
Checks banquet event rooms in advance of functions to ensure departmental standards are being followed
Report defects/repairs needed to the maintenance department
Maintains effective communications with other hotel departments to relate clients' needs/requirements
Conducts site inspections for prospective clients, when necessary
Checks quality and delivery of catering services prior to their release
Communicates with the Lounge and Restaurant and assists when required
Oversees the Restaurant and Lounge in the absence of other Supervisors
Adheres to all Nova Hotels standards, including Hygiene, Health and Safety, and Guest Interactions.
Other projects/duties as assigned.