Service Greeter - Burnaby, Canada - OpenRoad Auto Group

OpenRoad Auto Group

Verified Company

Burnaby, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

UNLIMITED POSSIBILITIES AHEAD.

Position:
Greeter

Status:
Full-Time

Dealership:
OpenRoad Audi Boundary

Department:
Service

Compensation:
$18.50-$19 per hour

We take pride in our progressive culture cultivated over four decades of continuous enhancement endeavors.

OpenRoad stands out as one of the premier and rapidly expanding automotive retail organizations in the region (representing 21 automotive brands across 34 sites) with a unified ambition to emerge as the forefront in customer experience on a national scale.

As a recipient of Canada's Best Employers and Best Managed Companies accolades, we seek individuals who are team players, eager to consistently learn, show dedication, and assume responsibility within their roles.

At OpenRoad, a Career Encompasses:

Opportunity to collaborate with diverse OEM BRANDS including Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen
Attractive Incentives such as Discounted Vehicle Purchasing Program, Footwear Subsidy, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching, & Tool Allowance.
Internal and external, training & development avenues for skill enrichment and advancement
Participation in a cooperative, welcoming, and forward-thinking work environment fostering transparency, innovation, relationships, and empowerment
Comprehensive Extended Health and Dental plan designed to promote Associate well-being
Events for Recognition and Engagement
And additional perks

ROLE & RESPONSIBILITIES:

Welcome potential customers and ascertain the purpose of their visit.
Guide customers to the appropriate department or staff, inform the relevant Product/Service Advisor of customer presence, or introduce customers to an advisor.
Address basic customer queries and escalate more complex inquiries to the relevant individual.
Manage and monitor loaner vehicles and their status, and aid in relocating loaner and guest vehicles to designated areas.
Conduct follow-up calls with customers.
Maintain the cleanliness and organization of the customer lounge area, including restocking the coffee corner.
Adhere to company safety regulations and protocols, and promptly report any incidents to a Manager/Supervisor.
This role may entail additional assignments as directed by management.
OpenRoad retains the right to adjust this job description based on business needs.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

Ability to adapt to evolving priorities and multitask effectively.
Professional demeanor and appearance.
Strong customer service skills, and the capacity to collaborate effectively with both internal and external customers, ensuring all visitors receive assistance.
Exceptional interpersonal and communication competencies (verbal and written).
Capacity to foster positive relationships with customers and colleagues, and sustain rapport.
Must thrive in a dynamic, sociable setting without losing focus.
Readiness to work outdoors. Possess a valid British Columbia Driver's License Class 5 with a clean driving record.
We champion diversity as an equal opportunity employer.

We are committed to supporting the advancement of our team members to help them realize their aspirations and objectives.

JOIN US AND EMBARK ON THIS JOURNEY

We appreciate all applications received. Only candidates under consideration will be contacted.