Case Manager - Calgary, Canada - Discovery House Family Violence Prevention Society

Description

POSITION TITLE:
Case Manager, Shelter


REPORTS TO:
Team Lead, Shelter


POSITION TYPE:
Full-time, Permanent


LOCATION:
Calgary, Alberta


What We Do:

Discovery House Family Violence Prevention Society provides a continuum of care and integrated wrap-around services to women and their children fleeing domestic violence.

We facilitate transitional housing and offer longer-term, safe places for women and children to call home while they begin to rebuild their lives.

Discovery House is about hope and healing using trauma-informed care practices.


What Our Employees Love:

• 3 weeks of annual vacation to start
• Eligible positions can work from home up to 3 days per week with our Flexible Work Policy

• Additional time off

• Sick Days, Wellness Days, and Professional Development Days
• Benefits Package and Employee and Family Assistance Program
• A dog friendly workplace
• We observe all General Holidays in Alberta (including the optional ones) and employees may substitute religious holidays for celebrations that are relevant to their cultural identity

• Our Committees

• Health & Safety; Diversity, Equity, & Inclusion; Indigenous; and Social & Wellness
• Potlucks, celebrations, worklife balance, and plenty of fun

What You'll Do:

Reporting to the Shelter Team Lead, the Case Manager is required to focus on a family's practical needs through identifying, sourcing, and coordinating services, and by offering systems navigation, connecting the families to the long-term community supports they identify as being most important to them.

Case Managers also engage in innovative programming that supports clients beyond case management.

• Completes a thorough assessment of the client's needs that will identify any barriers to maintaining safe and stable housing as well as any additional service needs of the family
• Develops an individualized family action plan for wraparound service needs in collaboration with the client family and the case management team
• Coordinates and monitors wraparound service planning for the client family
• Supports the client family to navigate systems (financial, legal, mental/physical health)
• Advocates on behalf of the client
• Provides information about and/or referrals to appropriate community agencies and resources
• Collaborates with community agencies and partners regarding the needs of the client family
• Supports programming and child development while working with mothers, and/or their children
• Maintains accurate documentation in client files
• Works with clients to develop monthly budgets and improve their financial literacy
• Completes and oversees a transition plan for clients who are ready to become fully independent of the program
• Advises Team Lead on any issues that arise with clients
• Other duties as required

What You'll Bring:

• Bachelor's Degree in Social Work or related area and 2 years of experience; an equivalent combination of education and experience may be considered
• Registration with ACSW or equivalent is an asset
• Valid driver's license and reliable vehicle required
• Understanding of traumainformed practice and crisis management
• Knowledge of the Housing First model, Harm Reduction model, and women's shelters
• Understanding of the intersection between domestic violence, poverty, and homelessness
• Strong interpersonal and organization skills
• Ability to work independently and within a team environment
• Strong communication and conflict resolution skills

We acknowledge that we live, work, and play on the traditional territories of the Blackfoot Confederacy (Siksika, Kainai, Piikani), the Tsuut'ina, the Îyâxe Nakoda Nations (Bearspaw, Chiniki, Goodstoney), the Métis Nation (Region 3), and all people who make their homes in the Treaty 7 region of Southern Alberta.

Job Types:
Full-time, Permanent


Benefits:

• Casual dress
• Dental care
• Employee assistance program
• Extended health care
• Onsite parking
• Paid time off

Schedule:

• 8 hour shift

Work Location:
One location