Project Manager - Toronto, Canada - Herjavec Group
Description
Cyderes is a global cybersecurity powerhouse offering comprehensive solutions around managed security, identity and access management, and professional services.Cyderes provides the people, process, and technology modern enterprises rely on to manage risk, maintain compliance, and respond to security threats with greater speed, scale, and cost-efficiency than traditional in-house solutions.
Born from the merger of two award-winning cybersecurity firms, Herjavec Group and Fishtech Group, Cyderes has six security operations centers and three offices across the United States, Canada, the United Kingdom, and India.
Role Summary
Primary Responsibilities
- Manage multiple projects at the same time
- Manage the entire lifecycle of assigned projects from initiation to closure
- Establish a plan for assigned projects, including management of tasks, deliverables, risks, resources, and issues
- Conduct project stakeholder meetings to solicit feedback, and set expectations
- Ensure project budgets and financials are forecasted and managed in a timely manner
- Escalate project issues or concerns to key internal and customer stakeholders
- Produce regular reports on the progress of projects and metrics
- Provide customer service, including interacting with customers, answering customer enquiries, and effectively handling customer escalations
- Adhere to Cyderes' established project management methodologies
Desired Skills and Experience
- 35 years' work experience in Project Management for a technology company
- CAPM or PMP certification considered an asset
- Remarkable customer service skills
- Strong leadership and motivational skills
- Strong oral and written communication skills
- Ability to write and edit clear and concise reports, meeting minutes, and documentation
- Superior organizational and data entry skills and the ability to manage numerous complex projects in parallel
- An interest in, and comfort with, technical concepts related to network and information security
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