Customer Experience - Hornby Street, Vancouver, British Columbia, Canada, VC G
Only for registered members Hornby Street, Vancouver, British Columbia, Canada, VC G
2 days ago
Job summary
We are hiring a Customer Experience & Engagement Coordinator to create exceptional guest experiences and promote our local and regional travel offerings. This role is responsible for delivering an outstanding, welcoming experience for every guest, overseeing daily front desk operations, mentoring practicum students, and supporting in-office and community-based customer activation initiatives.Responsibilities
- Oversee daily front desk operations, ensuring smooth, professional service for walk-in visitors and guests.
- Serve as the primary point of contact for phone calls, emails, and messaging platforms (e.g. WhatsApp).
Job description
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