Dispatch Coordinator - North York, Canada - BDO Recruitment Services - Canada

Description

About Us

Addressing overwhelming debt can be tough to manage for individuals and businesses collectively. It is important to work towards resolving debt-related challenges in a structured and manageable manner.

Consulting a Licensed Insolvency Trustee will ensure you receive credible and regulated advice to help guide you down the financial rehabilitation journey.

At Parklawn Group, we specialize in asset management solutions dedicated solely to the insolvency and restructuring community, where we provide on-demand pickup, insured storage, sales and appraisal services for Licensed Insolvency Trustees, top-tier financial institutions, sub-prime lenders and the individual going through financial crisis.

With over two decades of experience, working with Canada's largest financial institutions and insolvency firms, Parklawn offers a team of specialized individuals, who provide the necessary insights and data analytics to support all touchpoints throughout the asset handling process within the parameters of the Bankruptcy and Insolvency Act.

Why work with us?

Professional Growth:

We're committed to helping you grow in your career through training and development opportunities, that may include the chance to receive a Personal Property Appraisal Group License, enriching your skill set and expertise in various areas.

Work-Life Balance:

Embrace the opportunity to cultivate a fulfilling career path that not only propels professional growth, but also prioritizes personal well-being through a flexible work structure.

Full Time Employment:

Parklawn Group offers full-time employment and a range of benefits that will contribute to both personal and professional well-being.

The Candidate

We're seeking a versatile professional who thrives independently and within a team, possesses exceptional communication skills, and demonstrates a keen eye for detail, especially when dealing with numerical data.

The ideal individual will excel in making strategic business decisions to optimize operations and have a track record for ensuring seamless logistics.

Our perfect fit is someone who thrives as a proactive self-starter, has a high level of discernment, and remains composed under pressure.

Primary Duties and Responsibilities
Dispatch and handle incoming service requests through multiple touchpoints.
Acts as the initial point of contact for towing service network and insolvent consumers.
Communicate and liaise between new clients, towing partners, and drivers.
Schedule service and satisfy customer needs for service changes.
Ensure that service is completed in accordance with established timelines and regulatory policies.
Perform driver check-ins throughout the day to ensure complete and accurate paperwork has been completed.
Take the lead in assisting with logistical issues while in transit or on the schedule.
Comfortable working with Google Maps and routing specialists to optimize routes.
Records and documents information from drivers and distributes to appropriate departments.

Establish communication and administrative process improvements, solve operational inefficiencies, recommend solutions, and synthesize information to filter to and from the leadership team.

What We're Looking For:
Two (2) years experience in loading, routing, dispatching and or shipping/receiving logistics.
Completion of Post-Secondary education in Business Administration or a related field and/or equivalent combination of education and experience.
Strong project management skills and a high level of business acumen.

Basic understanding of the insolvency sector in Canada, the Bankruptcy and Insolvency Act and the key players to help prioritize business initiatives and growth opportunities.

Proficiency in MS Office, Acrobat PRO, and Bills of Lading would be considered a strong asset
Basic and custom CRM knowledge
Experience working directly with an executive leadership team.
A proven track record of success, providing logistical coordination in a professional setting.
Impeccable communication and organizational skills and attention to detail, while managing multiple, competing priorities simultaneously.
Collaborative and self-starter mindset
Exceptionally strong interpersonal skills and capacity to build relationships and drive cross-organizational alignment.
Resourceful and able to work independently and remotely with a deadline-oriented mindset.
Car and valid driver's license with a clean driver's abstract.
Apply Today

If you're ready to take the next step in your career, we want to hear from you Don't miss this opportunity to make a significant impact and grow with us at Parklawn Group.

Parklawn Group is committed to fair and equitable recruiting practices.

Persons with disabilities are encouraged to come forward at any stage of the recruitment process to request accommodations if needed.

We will consult with you and create processes that provide individuals with disabilities the best possible recruitment experience.