IT Specialist - Burnaby, Canada - Binary Stream
Description
We are proud to have been awarded as one of BC's Top Employers for 2023 and Canada's Top Small & Medium Employers for 2023.
Since becoming SaaS based, Binary Stream has more than tripled in size through sustainable growth and now has employees in India, Europe, United States and all over Canada with our Head Office in Burnaby, British Columbia.
With our recent growth, we're still small enough that people can make a big impact here and really see the results of their efforts on a regular basis.
Having a great culture based on our values of Team, Innovation, and Growth, we work together and win as a team by collaborating and supporting each other to achieve individual, team based and company wide goals.
Binary Stream Software was founded just over 20 years ago by our CEO who is passionate about people, culture, and products.
We are a diverse and inclusive team who care about each other and work collaboratively to produce high quality software solutions.
Position Summary:
We are excited to grow our team with a full-time role for an
IT Specialist Reporting to the Director of D&PS, the IT Specialist is primarily responsible for the coordination, control, testing, maintenance, and support of Binary Stream's infrastructure systems.
The IT Specialist will also troubleshoot technical issues brought forward by Binary Stream employees and coordinate with third parties when necessary.
A Typical day as an IT Specialist:
- Utilize cyber defense tools for monitoring and analysis of Binary Stream's system activity.
- Administer the use of core infrastructure systems such as LANs, WANs, Microsoft Outlook, and computer workstations.
- Coordinate with third parties to ensure:
- Network ownership is up to date,
- Security patches are applied in a timely manner.
- Provide guidance and support as needed to Binary Stream employees which includes:
- Recording, analyzing/troubleshooting and prioritizing issues as they come in,
- Resolving problems independently and/or distributing to the appropriate parties (IT Service Provider).
- Work alongside the Office Coordinator to implement an IT inventory system.
- Manage workstation setup and deployment for new Binary Stream employees which includes setup of position specific hardware and software.
- Collect data from cyber defense tools to mitigate threats to Binary Stream's technical environment.
- Will grow into taking the lead on developing solutions to meet Binary Stream's network requirements.
- Will gain the knowledge to start designing and implementing network solutions based on cloud platform capabilities.
Technical Skills and other Requirements:
- Experience with cloud platforms (Microsoft Azure).
- Strong analytical problem solving and time management skills.
- Experience configuring, maintaining, and administering network switches, firewalls, and SANs.
- Operational understanding of various IT systems.
Education and Experience:
- A Bachelor's degree in Computer Science, Computer Technology, and/or an equivalent combination of education and experience.
- Minimum 3 years of progressive experience with a virtualized environment (i.e., Microsoft Hyper-V), and core networking concepts.
- Knowledge of Microsoft Azure such as provisions, security, controlling costs, and centralizing & managing subscriptions.
- Experience with system installations, configurations, patching, and troubleshooting.
- Microsoft Azure certification are an asset.
- CompTIA certifications are an asset.
- Experience working in an agile fastpaced environment.
- Experience with IT administration and support is an asset.
- Experience managing and leading projects is considered an asset.
What makes Binary Stream a great place to work?
- Pay and benefits matter
- Wellness and work life balance is prioritized
- We work to support your growth
- Hybrid work environment
- Our CEO leads by example and truly cares about employees
- Culture of respect, integrity, continuous improvement, and transparency
- Monthly team outings which have recently included: our company picnic, we chartered a yacht, went to a lacrosse game, and like to stay active by hiking, playing disk golf and ultimate frisbee to name a few
Who are we as individuals?
- We are driven and passionate to succeed
- We are team players
- We are hungry and humble to learn and improve
- We have high integrity and accountability
- We are resilient, data and value driven
- We are openminded and collaborative
More jobs from Binary Stream
-
Account Manager
Burnaby, Canada - 5 days ago
-
Marketing Manager
Burnaby, Canada - 1 week ago
-
Partner Success Manager
Burnaby, Canada - 1 week ago
-
Content Writing Coordinator Co-op
Burnaby, Canada - 1 week ago
-
Junior Data Analyst Co-op
Burnaby, Canada - 1 week ago
-
Marketing Manager
Burnaby, Canada - 4 days ago