Agent(e) service clients - Châteauguay - ORA Partenaires

    ORA Partenaires
    ORA Partenaires Châteauguay

    2 weeks ago

    Description

    Chez la division Smart Start de Thibert, nous recherchons actuellement des spécialistes du service à la clientèle passionné(e)s et motivé(e)s pour rejoindre notre équipe dynamique

    En tant qu'agent(e) service à la clientèle, vous serez le premier point de contact pour nos participants au programme éthylométrique.

    Lieu : Formation en présentiel à Châteauguay pendant 2 mois. suite à la formation : 2 jours en présentiel et 3 en télétravail

    Responsabilités principales :

    • Gérer les demandes des clients de manière proactive et courtoise ;
    • Répondre à un volume moyen de 40 appels par jour, avec un temps d'antenne de 8 à 10 minutes par appel ;
    • Résoudre les plaintes des participants de niveau 1 et escalader les cas plus complexes au besoin ;
    • Appliquer les procédures et outils mis à votre disposition pour garantir une réponse rapide et adéquate ;
    • Fixer des rendez-vous et mettre à jour les informations des participants dans le système Smartrac.
    • Prendre des notes précises dans le journal d'appels et assurer un suivi systématique des demandes ;
    • Toutes autres tâches connexes.

    Avantages sociaux :

    • Salaire: jusqu'à 20$/h
    • Formation en présentiel à Châteauguay pendant 2 mois avec un accompagnement constant d'un agent senior pour répondre à toutes vos questions ;
    • Horaire de jour ou de soir disponibles
    • Équipement fourni : Boîtier, 2 écrans et casque d'écoute ;
    • Assurances collectives : Après 3 mois d'emploi ;
    • REER : Après 3 mois d'emploi ;
    • 2 semaines de vacances annuelles ;
    • Équipe de travail à présente et à l'écoute de tes besoins

    Compétences requises :

    • Excellentes aptitudes en service à la clientèle, avec un fort accent sur l'écoute active et la solution ;
    • Capacité à rester calme et professionnel, même dans des situations difficiles ;
    • Anglais - avoir un niveau avancé/bilingue (un atout)

    #J-18808-Ljbffr

  • Work in company

    Client Service Representative

    Only for registered members

    The Client Service Representative plays a vital role in delivering exceptional service to Fixed Base Operator (FBO) visitors. · Meet and greet clients arriving at the FBO and VIP Lounge. · Handle phone calls, emails and two-way radio communications with internal and external clie ...

    Dorval $38,000 - $60,000 (CAD) per year

    1 day ago

  • Work in company

    Client Service Associate

    Only for registered members

    Thisisafull-time Associate rolelocatedonsiteinDorval,QC.TheAssociat ewillworkcloselywithadvisorsandteammembers toprovideadministrativesupport. ...

    Dorval

    1 month ago

  • Work in company

    Client Service Representative

    Only for registered members

    The Client Service Representative plays a vital role in delivering exceptional service to Fixed Base Operator (FBO) visitors, including pilots, passengers, aircraft operators, and guests of the VIP Lounge reserved for ultra-high-net-worth individuals. · ...

    Dorval

    1 month ago

  • Work in company

    Client Service Representative

    Only for registered members

    The Client Service Representative plays a vital role in delivering exceptional service to Fixed Base Operator (FBO) visitors, · including pilots, passengers, aircraft operators and guests of the VIP Lounge reserved for ultra-high-net-worth individuals. · ...

    Dorval, Quebec $38,000 - $60,000 (CAD) per year

    22 hours ago

  • Work in company

    Client Service Representative

    Only for registered members

    The Client Service Representative plays a vital role in delivering exceptional service to Fixed Base Operator (FBO) visitors. · ...

    Dorval, QC $38,000 - $60,000 (CAD) per year

    22 hours ago

  • Work in company

    Client Services Specialist

    Only for registered members

    We are all for partnerships built on trust. · The successful candidate will provide administrative and troubleshooting support for subscribed Customer Accounts, focusing on learning and compliance activities. · ...

    Saint-Laurent, QC

    1 month ago

  • Work in company

    représentant du service à la clientè

    Only for registered members

    Nous sommes à la recherche d’un représentant du service aéroportuaire pour rejoindre notre équipe dynamique. · ...

    Dorval, QC

    1 month ago

  • Work in company

    Client Service Representative 32h/week, Châteauguay

    Only for registered members

    We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. · At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what ...

    Châteauguay Part time

    6 hours ago

  • Work in company

    Director, Client Services

    Only for registered members

    We are seeking a Director, Client Services to join our Construction team in Montreal. · ...

    Montreal

    3 weeks ago

  • Work in company

    Director, Client Services

    Only for registered members

    We are seeking a Director, Client Services to join our Construction team in Montreal. If you are motivated and have experience leading teams and managing high-value strategic accounts, we would love to hear from you. · The Director is responsible for overseeing client relationshi ...

    Saint-Laurent, Quebec

    3 weeks ago

  • Work in company

    PIA Client Service Associate

    Only for registered members

    This role is eligible for commission based earnings. · The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. · ...

    Montréal-Ouest $43,300 - $56,700 (CAD)

    2 weeks ago

  • Work in company

    PIA Client Service Associate

    Only for registered members

    This role is a PIA Client Service Associate position that involves providing dedicated specialized administrative support to an Investment Advisor or team of Advisors on diverse assignments. The ideal candidate will be bilingual, have 1-2 years of relevant experience, and possess ...

    Montréal-Ouest, Quebec

    1 day ago

  • Work in company

    Responsable Service Client

    Only for registered members

    En tant que Responsable Service Client & Coordination Opérationnelle, vous êtes garant(e) de la qualité du service client sur l'ensemble des opérations. · ...

    Pointe-Claire, QC HR A

    1 month ago

  • Work in company

    SBB, Client Service Associate

    Only for registered members

    We are looking for a Client Service Associate to join our team in Montréal-Ouest, Quebec. The ideal candidate will have excellent communication skills and the ability to build strong relationships with clients. · Build and maintain client relationships through effective communica ...

    Montréal-Ouest, Quebec

    1 day ago

  • Work in company

    Service client

    Only for registered members

    Découvrez les avantages de faire partie de l'équipe Médicus. · Télémédecine et Assurances collectives : Prenez soin de votre santé et de celle de vos proches sans compromis. · ...

    Montreal

    1 month ago

  • Work in company

    Conseiller(ère) service client

    Only for registered members

    Nos estamos buscando a un consejero(a) de servicio al cliente para nuestro sitio principal ubicado en LaSalle. · ...

    Lasalle, QC

    1 month ago

  • Work in company

    Client Service Associate

    Only for registered members

    The Client Service Associate will be an employee of Manulife. · Assist advisors with client facing requests for administrative/service-related inquiries such as: non-financial account updates · Facilitate non-complex form completion by prepopulating paperwork as instructed by the ...

    Montreal $52,650 - $87,750 (CAD) Full time

    1 month ago

  • Work in company

    Client Service Associate, Financial Planning

    Only for registered members

    + Job summary: Client Service Associate will provide dedicated sales and service support to TD Wealth Financial Planners. · + Qualifications: University/college diploma, 2+ years industry experience, bilingualism (English/French), Canadian Securities Course (CSC) or similar equiv ...

    Montréal-Ouest $52,700 - $74,400 (CAD)

    2 weeks ago

  • Work in company

    Director of Client Services

    Only for registered members

    Chrono Innovation is a fast-growing tech startup that provides a cutting-edge solution to help people manage their time more effectively. · ...

    Montréal, QC

    22 hours ago

  • Work in company

    Client Service Advisor

    BMO Financial Group

    Application Deadline: · 02/26/2026Address: · 3225 St-Martin Ouest Blvd · Job Family Group: · Commercial Sales & ServiceProvides daily operational service support and ensures the delivery of exceptional client experiences. Resolves client problems in a prompt and effective manner, ...

    Montreal $45,000 - $104,000 (USD) per year Full time

    2 hours ago

  • Work in company

    Client Service Associate

    Only for registered members

    The Client Service Associate role acts as a knowledge broker between clients and industry experts. · ...

    Montreal

    1 week ago

Jobs
>
Agent service client
>
Jobs for Agent service client in Châteauguay