Field Service Representative - Edmonton, Canada - ARxIUM

ARxIUM

Verified Company

Edmonton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

ARxIUM is a leader in the development of advanced pharmacy technology and solutions.

Here you have the opportunity to work with the best experts in the pharmacy health systems sector paving the way with innovative automation hardware and software technologies.

ARxIUM has been providing innovative solutions in the pharmacy automation space for over twenty years and currently serves customers in North America, Europe and Asia.

We have offices in Winnipeg and the Chicago Area and work remotely in cities across North America and Europe.

Required immediately, in Edmonton, AB, we are seeking a Field Service Technician to join our team.
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Competitive salary:

Medical/Dental/Vision benefits or Health Spending Account
Company paid Life/ADD insurance
RRSP/DPSP
Educational assistance
Flexible work schedule
Generous paid time off
Employee referral program

Essential Functions:

Focus on customer needs and satisfaction by troubleshooting, installation, validation, maintenance, and service repair needs on pharmacy automated equipment.
Perform all software and hardware preventive and corrective maintenance.
Responsible for timely and accurate completion of all paperwork and reports. This includes ticket updates and closures, expenses, timesheets and other administrative requirements.
May assist and/or train less experienced Field Technicians as needed.

Desired Skills and Experience:

Diploma or degree in a technical field including, but not limited to: mechanical, electrical, computer, biomedical.
3+ years of direct field service (or equivalent) experience troubleshooting and repairing computerized electromechanical systems.
3+ years of experience working in a service capacity with direct customer interaction.
Ability to troubleshoot electrical systems and to read wiring schematics.
Ability to use a multimeter in troubleshooting electrical systems.
Experience troubleshooting and repairing computerized electromechanical systems and robotic and/or automated systems.
Working outside normal business hours may be required to service products.
Travel required as needed

**WE would love to meet you