Shop Manager - Orleans, Canada - Jim Keay Ford Lincoln
Description
Fix Auto Orleans a division of Jim Keay Ford Lincoln is built on the belief that customer experiences should be as honest and easy as possible, which is why we've been in the Ottawa market for over 40 years.
With our dynamic team, we are constantly learning so that our customers receive the latest and greatest in Ford knowledge and technology, not only in selling but in servicing and repairing vehicles.
We are currently looking for an experienced individual to lead our team in the Auto Body Shop Department.The Body Shop Manager manages the Body Shop to ensure that customers' needs are met; vehicles are fixed right the first time; and customers are satisfied, driving the growth and profitability of the business.
The Body Shop Manager oversees all activities of the Body Shop including monitoring department finances, customer service and inventory; as well as merchandizing and dispatching body work.
Job Type:
Full-time, Permanent
Schedule:
Monday to Friday
Salary, Incentive & Bonus:
commensurate with experience
Why work at Fix Auto Orleans:
- Positive and friendly working environment
- Honesty and integrity
- Advancement opportunities
- Company events
- Employee Assistance Program
- Extended Health Care Benefits
- Pension Plan
- Free parking
- Paid timeoff
- Staff pricing
- Commission on referrals
Requirements:
- Strong aptitude for technical repairs
- Strong product knowledge
- Excellent time management skills and customer service skills
- Effective written and oral communication skills
- Excellent interpersonal skills with an engaging and upbeat attitude
- Organized with an eye for detail and the ability to document customer needs
- Ability to work in a team environment to achieve common goals
- Flexible and open to change
- Takes initiative to tackle special tasks when needed
- Ability to solve difficult or complex problems
- Ability to operate the department at a profit level established by dealership
Education
- High school diploma or the equivalent is required
- Strong product knowledge
- Valid driver's license and clean driving record
Experience
- 5 or more years in an automotive body shop environment
- Minimum 3 years' management experience in a collision center is required.
Special Conditions
- Full time work, approximately 4045 hours per week
- Noisy working environment
Job Types:
Full-time, Permanent
Benefits:
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Onsite parking
- Paid time off
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Orleans, ON K1C 2X8: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Experience:
- Supervising: 3 years (required)
Licence/Certification:
- Driving Licence (required)
Work Location:
In person
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