store manager - Hamilton - Kitchen Stuff Plus Inc.

    Kitchen Stuff Plus Inc.
    Kitchen Stuff Plus Inc. Hamilton

    4 days ago

    Description

    Job Description

    Posted Friday, January 23, 2026 at 5:00 AM

    STORE MANAGER

    Kitchen Stuff Plus is an award-winning Canadian retailer of modern, unique, and affordable home solutions. We are proud of our staff and customer service. Join our team and explore the great products and in-store and online experiences we offer.

    Location: Retail Store

    Reports to: District Manager

    • Oversee store operations in the areas of customer service, merchandising, housekeeping standards, shipping and receiving, and health and safety.
    • Manage store expenses and operational performance to maximize store profit.
    • Regularly review store environment and key business indicators to identify problems, concerns, and opportunities for improvement.
    • Provide input to the District Manager to help shape business unit strategy.
    • Mentor and guide Associates to ensure training, service, and task execution quality.
    • Prepare and present performance evaluations and conduct disciplinary actions.
    • Anticipate and address talent needs through proactive recruitment, staffing, and training.
    • Plan and manage labour.
    • Maintain knowledge of product selection, location, features, benefits, and in-store promotions and marketing initiatives.
    • Provide exceptional and responsive customer service while achieving sales and conversion goals.
    • Evaluate and improve the quality of service; investigate and resolve customer matters as appropriate.
    • Maintain awareness of market trends in the retail industry and monitor competitors.
    • Perform other directives as assigned.

    Stuff we need from you

    • Progressive retail experience with proven ability to achieve and exceed sales targets.
    • Strong financial acumen and familiarity with P&L statements, inventory management, store budgets, and wage controls.
    • Demonstrated leadership and coaching skills.
    • Exceptional customer service skills with a talent for building customer loyalty.
    • Experience in recruiting, selecting, redeploying, and retaining talent.
    • Strong interest and knowledge of home wares; ability to quickly develop in-depth knowledge of local market business conditions and competitive environment.
    • Computer skills; ability to learn technological systems with ease.
    • Lift up to 40 lbs.
    • Ladder use up to 10 feet.
    • Stand/walk for 8 hours.

    Stuff for you

    • Fast-paced, dynamic, engaging work culture.
    • Benefits Package.
    • Ongoing training and development.

    KSP may use artificial intelligence (AI) technology in sourcing candidates for some positions; however, it is not used for screening, assessing, or selecting candidates.

    Stuff that matters to us


    Our differences are what make us great. Kitchen Stuff Plus supports and celebrates a diverse and inclusive environment for all. We value each employee's uniqueness, which reflects the communities and customers we serve.

    Our People Drive Our Business - Friendly, knowledgeable staff who are always ready to help.


    #J-18808-Ljbffr

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