Bilingual Member Service Advisor - Ste. Anne, Canada - Caisse Financial Group
Description
_Your next jobyour new joie de vivre_
Manitoba's oldest financial cooperative is inviting you to become part of its people.
Classification:
Permanent, Full-time
Work Locations in Manitoba:
Ste. Anne (130 Centrale Avenue) and La Broquerie (130 Principale Road)
More about the position
The Member Service Advisor (MSA) creates and sustains life-long relationships with current and new Caisse members.
You actively promote customer loyalty, maintain a dedicated customer base, provide financial advice to members and offer specific investment-related products based on members' needs.
We also expect the MSA to take charge of developing and delivering training materials to new Member Service Representatives and Officers.
What you bring:
- Handson experience at a similar level from a caisse, credit union or bank
- Excellent knowledge of financial products such as RRSP, RESP, RRIF, GIC and TFSA
- Able to breakdown and present members with financial information and put effective solutions into practice
- Demonstrable cando attitude on the job
- Excellent presentation and communication skills
- Strong skills in sales and crossselling techniques
- Able to share your knowledge and trainnewlyhired employees on cash drawer, daily tasks, procedures, bank transactions, etc.
- Able to answer learners' questions and provide them with feedback and positive support
- Good, working knowledge of Microsoft Office
- Proficiency in French is required, both written and verbal (intermediary is fine)
Job Types:
Full-time, Permanent
Benefits:
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Paid time off
- RRSP match
- Vision care
Schedule:
- Monday to Friday
Language:
- French (required)
Work Location:
One location
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