Operations Coordinator - Peterborough, Canada - Canada Life Assurance Company

Canada Life Assurance Company

Verified Company

Peterborough, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

**Description: - Temporary Full Time- The incumbent in this role will be responsible for the completion and management of regular daily office functions some of which include but are not limited to: assisting walk-in clients, handling incoming calls, receiving and distributing mail, liaising with property management, and overseeing compliance support functions. The incumbent will be required to work in close partnership with the Regional Support Coordinator, the Sales Support Manager and the Regional Sales Support Manager.- This role is located in
Peterborough, Ontario and is onsite 5 days per week.
What you will do

Uncovers customers' needs as the first point of contact and addresses them in a cordial, professional and timely manner
Oversees and manages incoming mail, fax, courier, office premises, business supplies, equipment, etc.
Supports the onboarding & termination processes for employees and advisors
Provides general business support such as locating and supplying insurance and wealth forms
Tracks and processes continuing education credits
Supplies basic reports for colleagues and members of the management team
Handles and files office expenses (i.e. Bell Canada, Shred It)
Contributes towards the planning and execution of business events such as meetings and conferences
Monitors daily the processing and movement of money
Ensures compliance by auditing branch files
Corresponds, coordinates and interacts with contractors and maintenance department
Works and collaborates with peers across various roles, regions and teams to ensure organizational goal attainment
Identifies areas of opportunity for improvement and collaborates process improvements
Shares ideas and best practices in the spirit of continuous improvement and growth

What you will bring

Unique ability to always place the customer at the center of every transaction
Business acumen and understanding of the operations of a sales organization
Sales support related experience within the financial industry
Postsecondary education required. Preferably in the business administration field
Drive and passion for innovation
Critical and farsighted thinking
Aptitude for new ways of working
Expertise in building robust and collaborative business partnerships
Strong written, verbal and virtual communication skills
Predisposition to not only identify issues but to take ownership and drive solutions
Desire to work in a high performing, fastpaced sales environment
Ability to work in both a team and independent milieus
Agile and resilient approach to business changes
Strong organizational and prioritization skills
Capability to succeed and work well under pressure
The base salary for this position is between
$35,200*:
$47,700** annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.-
Be your best at Canada Life
Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.
You can be your best here. You're part of a diverse and inclusive workplace where your career and well-being are championed. You'll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.
Together, as part of a great team, you'll deliver on our shared purpose to improve the well-being of Canadians. It's our driving force. Become part of a strong and successful company that's trusted by millions of Canadians to do the right thing.
Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we're one of Canada's leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.
We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.-
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.
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