Call Center Agent - Laval, Canada - AIM Kenny U-Pull

AIM Kenny U-Pull

Verified Company

Laval, Canada

5 days ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Company Description

Kenny U-Pull takes pride in giving used vehicles a second life. Our 25 auto recycling yards across Eastern Canada are backed by 400+ employees, all passionate about the revalorization of used cars and the desire for a greener environment for future generations. Since 2008, we have recycled over 1 million vehicles and counting

At Kenny, we do things differently by offering our customers the opportunity to create their own self-serve experience.

Customers pick and pull replacement parts themselves for a fraction of the manufacturer's price, in a safe, clean, and environmentally responsible environment.

Our engine runs on purpose, passion, and team spirit. We're a close-knit and supportive company where your ambitions are also ours.
Come ride with us - we promise it will be a rewarding journey.

Job Description:

Salary starting at $17.80/Hour

Permanent full-time position (40 hours / week)

Office work only (no hybrid mode)

Workplace: 3080 Carrefour Blvd, Laval, QC H7T 2R5, Canada

Schedule:

Must be available:
-
Monday to Friday between 8:00 AM and 8:00 PM:

Weekends between 8H00 AM and 5H00 PM

Are you passionate about customer service?
Do you want to join a dynamic and growing company?
Are you a car enthusiast?
This position is for you

Reporting to the
Call Center Supervisor, the
Call Center Agent is the direct link between our customers and the company.

As an
Call Center Agent, you will have the pleasure of:

Answer
inbound calls from customers seeking information on inventory, pricing and how our different locations work;
Guide customers through the website;
Listen, understand and solve customer needs;
Promote visits to our sites and enroll customers in our "Alert Me" system;
Promote the sale of various products such as batteries and tires;
Collaborate with various internal stakeholders.

Qualifications:

-
Bilingual (French and English);

Minimum of one year experience in a
customer service or
automotive or in a
call center related position;
Interest in the automotive field;
Ability to comply with the procedures and standards of the
call center;
Reliability, assiduity and punctuality;
Knowledge in automotive mechanics (asset);

Additional Information

And by additional information, we mean perks

Salary starting at
$17.80/hr:
2 weeks of paid vacation upon hiring;**:
Full
group insurance plan;

-
Group RRSP with matching employer contribution;

Central location, close to many services;
A pleasant and friendly work environment;
Exceptional advancement opportunities;
Referral program ($500/referral);
Exclusive employee discounts on parts at any Kenny location;
Free onsite parking;
Free coffee on site.
Kenny U-Pull is a subsidiary of American Iron & Metal (AIM) inc., a recognized global leader in the metal recycling industry with more than 125 site locations, 4000 employees worldwide and over 3.5 billion dollars in yearly sales. AIM and its subsidiaries offer equal employment opportunities to all. Only those selected for interviews will be contacted. Thank you for your interest._

- ** Vacation accrues bi-weekly and is pro-rated during any partial year of employment._