Service Advisor - Mississauga, Canada - Zanchin Automotive Group
Description
Service Advisor career and employment opportunity awaits you.
- The Power to Move You_
Mercedes-Benz Mississauga, part of Zanchin Automotive Group, a privately-owned network of 35+ successful dealerships that welcomes talent and enthusiasm, values people and contributions, and rewards performance and accomplishment, is looking for an experienced and enthusiastic
SERVICE ADVISOR to join the Team.
Join now to be part of a company that has been supporting the community for 50 years, and where careers are made and fostered with enthusiasm, integrity and respect.
Now is the time to be part of a Team that encourages progressive and entrepreneurial styles, and drives performance through winning attitudes.
What's in it for you.
- Competitive and generous compensation package
- Enhanced Group Benefits Program, including extended medical, dental, vision, life insurance and so much more
- Companyprovided tools and equipment
- Ongoing development and training, including product and industry knowledge, from experienced leaders and experts
- Opportunity for career advancement within the group
- Employee preferred pricing for vehicles, travel, gym memberships, cell phones/plans, and so much more
About the opportunity
As an integral part of the "we can do that" operation, this position is responsible to provide frontline customer communications and service for the department
Specifically:
- sell recommended and required vehicle repair/maintenance
- serve as the liaison between the customer and automotive service technician
- explain nature of vehicle maintenance and costs
- advise customers on how to look after the vehicle and stress the importance of maintenance, based on manufacturer technical features
- schedule appointments; contact customers with vehicle repair status updates/follow-ups
- accurately prepare repair orders and invoices
About you.
- 1 to 3 years proven experience as a Service Advisor/Service Appointment Coordinator; automotive and/or dealership experience preferred
- Secondary School diploma, or equivalent experience
- proficiency working with Customer Relationship Management Systems
- Driver's License and clean Drivers Abstract
- strong ability to communicate professionally (verbally and written)
- strong attention to detail, organized and strategic
- ability to maintain confidentiality and professionalism
- ability to work independently and with mínimal supervision
- self-motivated and driven with a passion for excellence in execution
- a desire to work in a high energy, fast-paced environment
- a proven commitment to quality of work
Why choose Zanchin Automotive Group?
Your career ambitions will be achieved - we offer career development and advancement.
You will be part a winning team - we are a leader in the industry driven by 50 years of people-centric business modelling.
Your voice will be heard and ideas celebrated - we have an entrepreneurial and strategic attitude, that welcomes and supports individual ideas and strategies.
You'll be part of a culture at the fore-front of transparency, communication and engagement - we are a Team, and work together to achieve and thrive.
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