Administrative Assistant - Toronto, Canada - Painless Medicine and Therapeutics Inc.

Description

The Role

The Administrative Assistant is an outgoing patient liaison who will be responsible for the day to day operation of the Painless Medicine and Therapeutics Clinic providing excellent service.

Availability
Availability required (open to close): Monday to Saturday.


Job Type:
Part-time

- (2-4 days per week)

• This position has potential to become fulltime based on availability and success in role._

Reporting Relationship
Manager & Medical Director


Duties and Responsibilities

• Perform reception functions, greets and screens visitors/patients coming into the office
• Answer and screen telephone calls, take messages and direct accordingly
• Reach out to website inquiries and process prospect patients
• Educate patients on the treatments available at Painless Medicine and Therapeutics
• Liaise with the referring physician offices to arrange for new patient appointments and followup with required documentation for referral
• Book appointments, tests and procedures for patients
• Advise patient for test preparation, date, time and location of test/procedures
• Update appointment schedules for assigned personnel, cancels and/or reschedule appointment as instructed
• Maintain filing systems, retrieve files, and other documentation as required by both electronic and manual filing systems
• Receives mail and arrange for courier services as needed
• Photocopy or scan into computer database correspondence, memorandum, patient date forms as necessary
• Ensure office equipment is operation and coordinates preventative and corrective maintenance/repair schedules
• Process private treatment and insurance payments
• Other duties as assigned

Skills, Knowledge and Abilities

• Excellent telephone, interpersonal and customer service skills
• Excellent verbal and written communication skills
• Background in the performing arts (theatre), design, and media creation, and business social media management is an asset.
• Background in sales is an asset
• Excellent organizational and time management skills
• Ability to use good judgement in assessing difficult situation
• Experience with Accuro EMR, Canva, and Mailchimp is an asset

Job Type:
Part-time

Part-time hours: 16-35 per week


Salary:
From $17.00 per hour


Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

COVID-19 considerations:
Painless Medicine and Therapeutics follows strict COVID-19 protocols and guidelines from the College of Physicians and Surgeons of Ontario.


Work Location:
One location