Customer Service Retail Associate - Nanaimo, Canada - The Home Depot Canada

Description

Job Overview:
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates work in cooperation with their supervisors and other sales associates in various department. Specific store departments may include Lumber, Building Materials, Paint, Hardware, Electrical, Plumbing, Seasonal and Tool Rental.


Major Tasks & Responsibilities:
Ask open ended questions about customer's projects in order to determine their needs and level of expertise
Ability to multitask
Describe features and benefits of merchandise
Explain the steps needed to complete projects and the products needed
Maintain the in-stock condition of assigned areas, and ensure that it is clean and safe
Some Heavy lifting required; bending, kneeling, standing for extended periods of time; comfortable with ladders
Pick, organize and verify orders for delivery or pick-up
Utilize computer terminals and/or Home Depot portable phone to check inventory, look-up orders and notify customers when product is ready for pick-up
Candidates should be comfortable lifting merchandise to organize for customer pick up


Preferred Qualifications:
Ability to work a flexible schedule including evenings and weekends
Experience in a fast paced customer service environment
Experience working in a sales driven environment is an asset
Excellent communication and reading skills
Excellent decision making ability and problem solving skills
Trade experience is an asset
Proficiency with computers
Detail oriented