Information Technology - Richmond, Canada - Maple Hill School Inc
1 week ago
Description
Education:
Bachelor's degree
- Experience: 1 year to less than 2 years
- Information technology
- Computer science
- Psychology, other
Work setting:
- School or educational institution/establishment
Tasks:
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
Computer and technology knowledge:
- Android
- Multimedia software
- Website creation and management software
- Database software
Security and safety:
- Bondable
Work conditions and physical capabilities:
- Work under pressure
- Attention to detail
Personal suitability:
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Team player
- Ability to multitask
Health benefits:
- Dental plan
- Health care plan
Other benefits:
- Free parking available
- Work Term: Temporary
- Work Language: English
- Hours: 30 to 40 hours per week
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