ERP Administrator - Calgary, Canada - Hopewell Residential

Hopewell Residential

Verified Company

Calgary, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Title:
ERP Administrator

Company:
Hopewell Residential Management**
Job Type: Full-Time

Department:
Information Services

City:
Calgary

Hopewell Residential Management LP ("Hopewell") has been one of Alberta's leading home builders and community developers for more than 30 years.

We're in the business of building a better tomorrow - one person, one home, one neighbourhood at a time. That means we prioritize customer needs and wants through operational excellence, thoughtful product design and customer service excellence.

With our collaborative, thoughtful, efficient, and accountable approach, alongside our ESG practices, world-class team and incredible workplace culture, Hopewell is a true real estate leader.

Hopewell Residential currently has a full-time opportunity for a ERP Administrator to join our team.

Reporting:

This position will report directly to the Senior Manager, Information Systems.

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Key Responsibilities:

Responsibility for our ERP, CRM and other smaller systems including administration, data ownership, upgrades, training, and knowledge management
Responsibility of IS ticket portal, enforcing SLA, working with business owners on recurring issues, monitoring after hour tickets for urgency
Show home project liaison organizing IT quotes, installation dates, internet and security system installs
Provide implementation support during software installations, upgrades and customizations
Obtain a good working knowledge of Hopewell's sales and construction processes
Provide users with support and advice or direct to appropriate resource
Some after hours support
Additional duties and requirements as assigned

Qualifications:

Degree or diploma in Information Systems or a related field
At least 5 years of related experience preferred
Previous experience with the construction industry is considered an asset
Able to communicate effectively with nontechnical staff and with members of interdisciplinary teams
Flexible and adaptable in regards to learning and understanding new technologies
Strong analytical, conceptual, organizational, multitasking and problem solving skills
Ability to effectively prioritize and execute tasks
Selfinitiated, and highly motivated
Team player, and ability to interact with all levels
Excellent verbal and written communication, presentation and planning skills

Working Conditions:

Traditional core office hours are Monday to Friday 8:00 am to 5:00 pm. Work may require occasional weekends and/or evenings. Periodic travel may be required.