IT Client Business Financial Systems Manager - Toronto, Canada - BGIS

BGIS

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Who We Are

SUMMARY
An IT Client Business Financial Systems Manager is a member of the IT Solutions Support organization assigned to a specific BGIS client because the client's operational and financial requirements are of a sufficient level of complexity that a dedicated leader is required to perform the following responsibilities:

During the client's transition into the BGIS business environment, the incumbent is a key member of the Business/IT transition leadership team participating in key decisions for configuring BGIS' Software Applications Architecture and for identifying client specific business situations that may require modifications to features within the BGIS Software Applications Architecture.
Post client transition the incumbent is the main link between the Client Contract Management team and the IT Organization for identifying and coordinating initiatives that will result in changes to BGIS's Application Architecture to support evolving business requirements.

KEY DUTIES & RESPONSIBILITIES

Transition and Integration

Participates as a key member on the Transition Team responsible for transitioning a key Client into the BGIS business. Focuses on understanding the Client's business requirements and providing guidance for configuring BGIS's Application Architecture.

Client Management

Single point of contact between BGIS IT Applications Support Solutions Leads, Infrastructure Management Leads and business resources for IT related deliverables.
Participates in, and documents alignment of Client business processes as they pertain to the software provided by BGIS.
Possesses detailed knowledge of Client business processes, data management and reporting requirements.
Participates in the deployment of new tools and the deployment of enhancements to existing tools to meet Client specific needs.
Provides weekly status updates to senior management for all major initiatives highlighting key deliverables, risks and areas requiring assistance/escalation

Documentation and Reporting

Responsible for recording issues raised by BGIS resources supporting the Client contract, external Client resources and BGIS IT.

Executing the initial investigation of said issues by:

Understanding of the Client's business requirements
Understanding of the issue or nonconformity
Documents and maintains all Client specific schedules involving IT resources. Coordinates and manages the delivery of each scheduled item for all Client specific IT deliverables (e.g. month end, weekly data loads, annual budget process etc.) with IT Managers.

Testing

Responsible for coordinating all levels of functional testing.

KNOWLEDGE & SKILLS

University Degree with 35 years of relevant experience.
Strong organization, coordinating, planning and problemsolving skills.
A commitment to the provision of exceptional customer service.
Very good interpersonal and communication skills.
Strong analytical experience including business requirements gathering, data analysis, process analysis, testing and documentation

Licenses and/or Professional Accreditation

None

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization.

We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds.

We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success

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