Shelter Manager - Windsor, Canada - National Zakat Foundation

National Zakat Foundation

Verified Company

Windsor, Canada

2 weeks ago

Posted by:

Sophia Lee

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_proficiency in Arabic, Urdu, or Somali is an asset_

Working from a holistic, culturally and religiously responsive approach, Nisa Homes provides residents with a safe transitional shelter for healing. Our staff provide assistance through casework, referrals, and counselling with the goal of helping residents attain longterm independence and selfsufficiency._

Job title
City Operations Manager

Reports to
City Operations Lead

Job Status
Full-Time

Location

WindsorThe City Operations Manager is responsible for managing the efficient flow of house operations including maintenance and programming while coordinating all casework efforts. The City Operations Manager will regularly execute outreach and funding efforts to ensure visibility with donors and community partners.

KEY RESPONSIBLITIES:

HOUSE MANAGEMENT

Facility Maintenance
Ensure house is operating in safe working condition at all times
Coordinate all maintenance requests such as plumbing, HVAC, electricity, paint or landscaping
Liaise with external contractors for services and maintenance of the house, including: movers, cleaners, lawn services and shoveling
Regularly updates list of service providers for maintenance work

Supplies, Inventory and Donation Management

Ensure adequate inventory of donations, groceries, toiletries and household item and keeps running log of all items
Coordinate with potential donors to ensure all donations are appropriate
Sort through donations and ensure proper label, storage and inventory of items

Programming

Organize inhouse activities and programming to support the needs of the clients including life skills, art therapy, budgeting workshops, etc.
Supervise, manage and train volunteers/placement students and assign them to the responsibility of staff

CASEWORK MANAGEMENT

Provide coordinated case management with internal and external resources, including appropriate referrals, and advocacy
Provide training, ongoing management, guidance and support to caseworkers;
Oversee chore assignment, completion and room inspections
Coordinate and attend weekly staff meetings with all caseworkers to discuss client progress, collectively plan how to move forward with difficult cases and provide a space to share ideas

OUTREACH

Develop positive relationships with various community partners including Police, CAS and masajid
Maintain current knowledge of issues and resources related to abuse and violence to provide presentations and public awareness activities about services and issues of abuse
Facilitate community networking, attend meetings and workshops as needed
Research opportunities for funding
Collaborate and communicate with other programs and external partners of the organization, and maintain a database of local resources and services

ADMINISTRATIVE & REPORTING

QUALIFICATIONS AND EXPERIENCES

Degree or Diploma in a related human/social service field such as Social Work or Child and Youth Care Work and three (3) years management experience. Or an equivalent combination of relevant training, education and experience
Knowledge of relevant policies, procedures and legislation
Current First Aid/CPR Certificate required
Clear Criminal and Vulnerable Sector Police Clearance
Access to a reliable vehicle an asset
Be aware of personal triggers and be willing to work on personal wellness
Awareness of stresses of position and follow an action plan for selfcare
Respect clients right to their own values, beliefs, culture and choice
Use empathy and a client centered approach when working with the women and children
Understanding of the cycle of abuse, the misuse and abuse of power and control
Good interpersonal skills and the ability to work with people from different cultural backgrounds
Knowledge of social issues which effect women
Knowledge of community resources
Knowledge of social services policies and practices
Knowledge of criminal and family justice systems
Nisa Homes is an equal opportunity employer and is committed to complying with both the Ontario Human Rights Code and the AODA_._