Branch Operations Administrator/Receptionnist - Sherbrooke, Quebec
1 day ago
Job summary
Welcome and assist visitors in a courteous and professional manner respond to incoming phone calls direct inquiries appropriately ensure smooth efficient daily operation office supports branch region achieving business objectives providing operational support management sales compliance regulatory requirements manages client documentation correspondence set-up collaborates internal external stakeholders delivering business objectives supervises day-to-day operational activities coordinating workflow less-experienced staff organizes files records office activities business transactions administers filing system ensuring availability reports forms documentation creates maintains enters information databases assists coordination processing work orders equipment warranties maintenance repairs documents tracks communicates maintenance requests appropriate areas execution maintains office supplies inventory orders schedules meetings coordinates meeting facilities setup liaises internal external partners coordinating changes premises relocations office planning minimal interruptions business operations identifies escalates irregularities discrepancies management performs various operational activities meet business objectives client needs overall service levels provides administrative operational support financial transactional processing reporting account processing documentation compliance processing related activities ensures proper documentation administration decisions meets high quality service standards maximize relationship retention growth identifies escalates irregularities discrepancies management follows risk compliance processes policies safeguard customers assets maintain privacy act best interests ensure effectively run function protects BMO assets complies regulatory legal ethical requirements completes complex diverse tasks given rules limits analyzes issues determines next steps escalates required broader work accountabilities assigned needed
Job description
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