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  • Retail Print - Hamilton - Staples Canada

    Staples Canada
    Staples Canada Hamilton

    1 week ago

    Description

    Retail Print & Services Supervisor – Staples Canada


    Lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Guide your team in assisting customers with solutions, products, and services, while building lasting relationships for future business.

    Responsibilities

    • Customer Engagement: Model and coach a selling model within the store by engaging customers and motivating associates to do the same. Focus on high-performance, results, and a customer-first mindset. Supervise and perform all aspects of production and customer-facing interactions within the print and customer service areas of the store.
    • Sales Execution: Execute, communicate, and ensure understanding of flyer and promotional items. Demonstrate a high degree of customer engagement and find ways to maximize sales while effectively assisting customers.
    • Leadership: Lead areas in the store, including cash and print, to achieve goals and targets. Cultivate a selling culture with associates by learning, adopting, and teaching new trends, products, and services.
    • Operational Excellence: Manage operational excellence and store brand standards in print.
    • Training & Development: Dedicate time for self-development and enable others to do the same. Conduct training of associates within the store and inspire continuous learning and development.

    Qualifications

    • 3+ years of prior customer service experience in retail required, with prior supervisory and coaching experience preferred.
    • 1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
    • Technical acumen to operate computer and printing equipment.
    • Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

    Benefits

    • Associate discount
    • Health and dental benefits
    • RRSP/DPSP
    • Performance bonuses
    • Learning & Development programs
    • And more...

    About Us


    Staples Canada is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities.

    Team


    At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As the Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We're looking for curious, approachable, and passionate individuals who love finding solutions. If that's you, let's work, learn, and grow together.

    Inclusion & Diversity


    Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

    Seniority Level


    Mid-Senior level

    Employment Type


    Full-time

    Job Function


    Other

    Industries


    Retail


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