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    Merchandise Process Supervisor - Kingston, Canada - Talize

    Talize
    Talize Kingston, Canada

    4 days ago

    Default job background
    Full time
    Description

    Responsibilities:

    Leadership

  • Support the Merchandise Processing Manager by coordinating the efforts of the Merchandise Processing Team Members and Recyclers to ensure timely flow of merchandise to the sales floor- maintaining inventory levels.
  • Assist the Merchandise Processing Manager with the selection, screening, interviewing, hiring, and onboarding of Merchandise Processing Team Members and Recyclers.
  • Lead in the training of Merchandise Processing Team Members and Recyclers in the sorting, inspecting, grading and rolling of all merchandise – among other tasks.
  • Coach Team Members throughout the shift to ensure standards are achieved and maintained.
  • Work as an integral part of the management team by providing support, attending meetings, and sharing information.

    • Employee Relations

  • Support the Merchandise Processing Manager with providing direction to Merchandise Processing Team Members and Recyclers regarding company policies and procedures.
  • Recognize and report policy infractions to the Merchandise Processing Manager or General Manager.
  • Assist in the implementation of employee recognition programs and events.

    • Health and Safety

  • Monitor the merchandise processing and recycling area to ensure it is kept in an organized and clean manner in accordance to company housekeeping standards.
  • Take precautionary measures and follow company guidelines against external and internal theft. Take appropriate action when external and internal theft occurs.
  • Provide a safe workplace by identifying and properly removing any hazards and reporting hazards to the Merchandise Processing Manager, General Manager and Joint Health and Safety Committee.
  • Immediately report and document employee or customer accidents to the Merchandise Processing Manager or General Manager.

    • Departmental Responsibilities

  • Coordinate and assist with the sorting, inspecting, grading, pricing, rolling and ragging of merchandise.
  • Assist the Merchandise Processing Manager with the preparation and execution of sale days.

    • Other Duties

  • Maintain professionalism while communicating with peers, managers and customers.
  • Collaborate with store management to ensure operations and production work as a team toward the same goals - this may include sharing some responsibilities between the two departments.
  • Perform additional job related duties as requested by the Merchandise Processing Manager or General Manager.

    • Experience:

  • 2+ years of experience working in a retail warehouse environment.
  • 1+ years of supervisory experience in a high volume fast-paced environment.
  • Previous work in a thrift retail environment is considered an asset.

    • Core Competencies:

  • Attention to Detail- Carefully monitor the detail and quality of team's work; provide suggestions and coaching for future development when necessary.
  • Problem Solving- Make decisions and use independent judgment in various situations.
  • Job Recognition- Recognize when to escalate appropriate or specific situations to the Merchandise Processing Manager.
  • Reliability- Shows commitment, dependability and accountability in one's work, and follows through on all designated tasks and projects regardless of interruption.
  • Team Building- Work to develop, maintain, and promote positive working relationships within the Merchandise Processing department to promote inclusivity.
  • Communication- Be clear and articulate when speaking to a group or an individual, assuring that the intended message is fully comprehended.

    • Physical Requirements:

  • Ability to stand and walk for the duration of shift.
  • Constant bending, reaching, and using hands for repetitive actions.
  • Lifting and carrying items up to 50lbs without assistance throughout shift.
  • Pushing and pulling merchandise containers on wheels weighing up to 500lbs.

    • Work Environment:

  • Exposure to dust — all of designated shift.
  • Exposure to periodic temperature fluctuations and noise levels.
  • Work schedule hours will include days, evenings, weekends and holidays.
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