Field Service Representative, BSHS - Toronto

Job Summary

Hologic is seeking a full-time Field Service Engineer (FSE) to be based in or near Southwestern Ontario Canada Conducts advanced troubleshooting to repair test and qualify instruments located at assigned territory sites Provides 24/7 coverage to customers within 24 hours of notification Schedules and manages preventive maintenance and unscheduled visits to instrument sites Determines correct inventory levels of repair parts with supply lines Documents repair resolution of customer calls in CRM system and escalates issues to management as needed Works with Technical Support to resolve quality issues and advise of issues developments Ensure instrumentation is in compliance with regulatory requirements quality control standards

Qualifications

• Working knowledge of chemistry principles chemical handling techniques Understanding proper use operation electronic testing equipment Knowledge inventory procurement systems Ability interface internal external customers Solid computer skills Time Management Skills Strong robotics fluidics pneumatics experience preferred Ability pass comprehensive background check Possess valid Driver License maintain clean driving record BS BA degree equivalent experience preferred AA AS degree practical Military experience considered

Job description