Lead Reservation Agent - Esquimalt, BC VA Y
Only for registered members Esquimalt, BC VA Y, Canada
1 week ago
Job Summary
This role reports directly to the Director of Front Office and Reservation and supports the optimization of the hotel's revenue strategy by ensuring high-quality reservation services and hands-on assistance in the execution of revenue management initiatives.Duties And Responsibilities
- Lead daily reservation operations to ensure efficient and accurate booking across all channels (phone, email, online).
- Maintain high standards of guest service and communication from inquiry through arrival.
Job description
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