Customer Service Coordinator - Niagara Falls, Canada - Sure-Fix Service Group Inc.

Sure-Fix Service Group Inc.
Sure-Fix Service Group Inc.
Verified Company
Niagara Falls, Canada

1 month ago

Sophia Lee

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Sophia Lee

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Description

This customer service roll is best suited for someone who is prepared to work in an office environment that can be fast paced at times and requires interaction with both customers and colleagues.

We are looking for someone who is energetic, with good time management skills, organized, who is a problem-solver and is capable of communicating to different types of people.


The job duties will consist of the following:

  • Taking customer phone calls
  • booking service, AR and AP inbound and outbound calls, general enquires
  • Processing mechanics paperwork and producing invoicing
  • Office clerical work
  • Dispatch and mechanic scheduling
  • Computer use is 100% necessary all of our systems are computerized and will required training in advance. Training for this position will be provided.
  • MS Word and Excel experience necessary.
This position is available now and is a permanent position, pending a successful 90 day probation period. Applicants meeting Sure-Fix's requirements will be contacted for the interview process.


Job Types:
Full-time, Permanent


Salary:
$17.00-$22.00 per hour


Benefits:


  • Company pension
  • Dental care
  • Extended health care
  • Onsite parking
  • Vision care

Schedule:

  • 8 hour shift

Supplemental pay types:

  • Overtime pay

Experience:


  • Dispatcher: 1 year (preferred)
- clerical: 3 years (preferred)
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