Temporary Full Time Program CoordinatorTemporary Full Time Program Coordinator - Toronto, ON, Canada - Sinai Health System

Description

Temporary Full Time
Sinai Health - Mount Sinai Hospital - Women's and Infants' Health, Prenatal Diagnosis Unit
Mount Sinai Hospital Campus - Toronto, ON M5G 1X5 CA (Primary)

This is a Temporary Full Time position for 12 months

Sinai Health is a leading academic health science centre with a provincial, national and international reputation for discovering and delivering life-changing care.

Since 2015, we have provided excellent and compassionate care in hospital, community and home.

Comprised of Mount Sinai Hospital, Hennick Bridgepoint Hospital, the Lunenfeld-Tanenbaum Research Institute and our system partner Circle of Care, we translate scientific breakthroughs, push boundaries for health solutions, and educates future clinical and scientific leaders.

Sinai Health is fully committed to a culture of belonging and an inclusive environment that attracts and retains a diverse workforce, at all levels of the organization, that reflects the communities we serve.

We welcome applications from racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQ+ persons, and those from diverse backgrounds and experiences.

If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let us know through the Accommodation Phone Line at , ext.

This role a key facilitator in managing the overall processes for Sinai Health related to Ontario Fertility Program, a key funded program that generates money for the hospital with supported volumes for fertility treatments.

This will include managing a wait time list, calling patients to pull them in or re-evaluate their ability to proceed with treatment in collaboration with the multidisciplinary team.

They also submit eligibility claims and communicate back to patients their status.

Using standardized tools, this person will track their progress, contribute to BORN data, and help the patient understand what their next steps are in their fertility journey.

While ensuring timely, accurate and accessible information on the status of use of OFP funding, this role will support the Clinical Director to manage and support funded volumes, ensuring timely access to care for Sinai Health's patients.

The other significant aspect of the role is patient navigation and to help patients orient themselves to the sometimes complex fertility journey.

Work with teams to optimize accuracy to ensure that data proves reliable and usable to facilitate operational planning of IVF, IUI, FET and other funded procedures as part of the Ontario Fertility Program
Manage waitlists for Funded IVF procedures and pull in patients for treatment
Submission of eligibility claims and Remittance Advice Inquiries to the Ministry of Health
Support patients in their fertility journey, helping them navigate common diagnostic testing, success/failure of treatment, demonstrating sensitivity and caring to patients at various stages
Ensure accuracy in clinical target assignments, capture system delays and ensure report accuracy prior to submission to senior leadership and provincial reporting
Oversee the resolution process and monitoring resolution status; Prepare routine and ad-hoc reporting for senior management and executive leadership to support operations and initiatives
Determine and assesse root cause issues to challenges in processes and data capture, implementing sustainable solutions
Promote a collaborative, team-based approach to problem solving that supports evidenced-based decision-making with clinical and corporate teams
Assist in the development of policies and procedures related to review of utilization, reporting processes efficiencies, and the maintenance of high data quality
Cross coverage of related non-unionized roles within the administrative team, when required
Successful completion of a bachelor's degree in a relevant discipline (e.g., Solid knowledge of clinical processes with a minimum of three (3) years of relevant fertility experience, preferred
Advanced Microsoft Office skills, particularly Excel and PowerPoint
Demonstrated strategic thinking and creative problem-solving skills
Excellent interpersonal and relationship building skills; Strong organizational skills and project management skills with the ability to manage competing priorities in a fast-paced time-sensitive environment with minimal direction
Demonstrated satisfactory work performance and attendance record

Employment at Sinai Health is conditional upon the verification of credentials, completion of a health review, and demonstrating proof of immunity and vaccination status of vaccine-preventable diseases.

All employees and affiliates will follow safe work practices and comply with health and safety policies, procedures and training.

To ensure the safety and wellbeing of all our people and patients, Sinai Health has made it a priority to support everyone in getting vaccinated against COVID-19.

Consistent with this, our Staff Immunization & Surveillance Policy was recently updated to include the requirement for full vaccination – currently defined as receiving two doses and serving a 14-day waiting period following the second dose – in order to be able to work at Sinai Health.

To be compliant with our updated Policy, you must provide proof of dual COVID-19 vaccination, as indicated on the Prospective Immunization and Surveillance Policy Information Sheet, in order to be eligible for employment at Sinai Health.

If you believe you are one of the very few people who may require an exemption from vaccination, supporting medical information must be submitted to our Occupational Health department, who will review and assess.

Sinai Health is a scent sensitive environment, please refrain from wearing or using scented products while visiting or working at any Sinai Health site.

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