Senior Data Analyst, Customer Success - Ottawa, Canada
4 days ago

Job summary
We're looking for a Sr. Data Analyst, Customer Success who will support our CS leadership team by ensuring we have access to key metrics and efficient forecasting processes in place to manage our business.The ideal candidate will help us raise the bar by bringing their curiosity, passion for customer success, and sharp attention to detail to every project they work on.
We'd love to hear from people with experience in Customer Success, Sales or Marketing Operations within a SaaS environment.
- Metrics Mastery: Strong command of CS metrics including Net/Gross Retention, revenue, bookings and product usage.
Job description
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