Customer Experience Associate - Toronto, Canada - Scotiabank

Scotiabank

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Requisition ID: 183591

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

First Nations/Metis/Inuit - Financial Advisor

_ Posted pursuant to Scotiabank's Special Program under the Employment Equity Act and Canadian Human Rights Act._

_While you must be an Indigenous person in order to submit your resume, participation is completely voluntary. Please use the definition below to make sure you're eligible and open to self-identifying as Indigenous person:_

_Indigenous peoples include First Nation, Métis and Inuit people. Only Indigenous peoples who come from Canada should identify themselves as belonging to this designated group_

What your role will be

At Scotiabank we help employees build their futures - where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development - there are endless possibilities. At Scotiabank - you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.

What you'll be doing

Our Advisors are customer-centric and able to connect with people in a relatable way.

As an essential member of the Canadian Banking Branch network, our focus is to provide exceptional service throughout the customer's journey by:

Taking a proactive approach to discovering our customer needs, listening to understand what they are asking for
Educating our customers, providing relevant insights and expert advice
Building our customer's comprehensive plans using a holistic approach to help them achieve their goals
Nurturing strong, longstanding relationships

What you need to succeed

A strong desire and determination to create solid relationships with customers and provide excellent service.
You're someone who can take initiative and aims for high performance
Naturally curious, you enjoy finding solutions to customers' needs and helping them reach their financial goals.
Openness to take industryrelated courses required for the position. You'll have Scotiabank's support in your learning journey, including tuition reimbursement and focused study groups.

What we're offering:

The opportunity to join our diverse and inclusive organization and connect with other First Nations, Inuit, and Metis Scotiabankers and their allies when joining our Indigenous Employee Resource Group.
A competitive compensation and benefits package which include:
$10,000 annually dedicated to your well being
Traditional Indigenous Practices Leave
Indigenous Employee Mentoring Program
An organization committed to making a difference in our communities
You can expect to be recognized and rewarded for highperformance. You'll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development
You'll receive clear, transparent criteria to progress in your career

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas

Guided by our purpose:
"for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.