Client Service Coordinator - Burlington, Canada - Bateman MacKay LLP
6 days ago
Description
Position Summary
Bateman MacKay is seeking a full time
Client Service Coordinator to join our
Burlington, Ontario office for a 12-month maternity leave contract.
Experience in accounting/tax industry is an asset, but not mandatory. Full training is provided.
About Us
At Bateman MacKay (BMCA) we understand that a premier accounting Firm provides more than just high-quality accounting, tax, and business advisory services to their clients.
We explain it simply as
Numbers Plus. Where the accounting and tax work is just the beginning of what we offer to clients, and a competitive salary and benefits are just the beginning of what we offer to our team members.
Whether you're a recent graduate or an experienced professional, we provide a supportive atmosphere that allows you to cultivate a sustainable career in public accounting while fully enjoying life outside the firm.
We recognize that work-life harmony means different things to different people, so we foster a culture of mutual trust and understanding to accommodate each individual's unique needs.
By embracing these principles, we aim to reduce stress, prevent burnout, and help you create a fulfilling, long-term career at our Firm.
Celebrate Your Unique Value
Our team members and the vibrant culture we co-create form the foundation of our success.
We value the distinct perspectives, backgrounds, and expertise that each individual brings to BMCA, fostering a culture of accountability and growth.
We're always on the lookout for talented, motivated individuals eager to contribute to our success and welcome you to join our team.
What you can expect from working at BMCA
- Hybrid work model benefiting from both remote and in office environments
- Nine (9) Fridays off during July and August in lieu of tax season hours
- Competitive salary & benefits (including Company paid health, dental and vision premiums)
- Professional development and mentoring from senior staff and Partners
- Referral Incentive Program for referring new clients and team members to the Firm
- Opportunity to join inhouse committees: Charity
- Technical
- Social
- Environmental
- Social
- Healthy workplace with ergonomic workstations, unlimited coffee, tea and healthy snacks (and a few less healthy ones)
Education:
College/University preferred
Experience: 2+ years experience in an administrative role
Compensation:
Commensurate with experience
Core Responsibilities
- All core administrative duties are specific to the Managers' and their clients
- NTR & Assurance administration (drafts, collation, tracking, followups and archiving)
- Workflow + Finalization of other tax filings (T1, T3, T4, T5, HST, etc.)
- Workflow management + tracking of upcoming deadlines,
- Database updates / some data entry
- Set up new clients (server, database, collect information, professional courtesy letters, CaseWare template set up, retainer, engagement letters, authorization),
- Invoicing, Accounts Receivables, and WIP management
- Respond to and handle miscellaneous client requests and queries
- Prepare miscellaneous government correspondence
- Prepare proposals/engagement letters/yearend letters
- Assist with update of internal admin manual(s)
- Ontario annual returns
- Corporate Dissolutions
- Weekly checkin with Partner
- Maintain Firm file structures
- HST/Payroll Registrations
- Communicate with the Manager of Administration on files that are due
- Overflow from Admin Coordinators, as required to meet bank/tax deadlines
- Collection Letter for all Partners (Accounts Receivables Tier II)
- Monthly Team Meeting Agenda + Minutes
- Other tasks as assigned
Coordinator Specific Responsibilities
- Reception coverage (overflow from Reception) including: greeting clients (in person & phone); receive and distribute incoming mail and courier packages; Arrange and log outgoing faxes, mail, and couriers; Post courier disbursements
Skills & Experience
- Ability to multitask and attention to detail
- Ability to meet tight deadlines/comfortable working in a fastpaced environment
- Must have the ability to work independently, producing detailed work with accuracy
- Strong verbal/ written communication skills
- Excellent time management and organizational skills
- Intermediate (or higher) level of proficiency in Microsoft Office
- Comfortable with, and quick to learn new software & systems
- High level of accuracy (detail oriented)
- Excellent critical thinking/problem solving skills
Other Considerations
- Criminal Record and Judicial Matters Check is a requirement of this position;
- Cre
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