Application Engineer - Toronto - Warner Music Group

    Warner Music Group
    Warner Music Group Toronto

    13 hours ago

    Full time
    Description

    Company Overview

    Warner Music Group is a global collective of music makers, lovers, tech innovators, and entrepreneurs. We turn dreams into stardom and audiences into fans. We are guided by three core values: curiosity, collaboration, and commitment.

    Position Overview

    As a Software Application Engineer, you'll play a key role in maintaining, upgrading, and supporting the technical systems that power Warner Music Group's global operations. This hybrid role combines elements of Software Engineering with Site Reliability Engineering (SRE) and operational support, requiring adaptability, technical breadth, and a strong customer focus.

    Responsibilities

    • Write clean, maintainable code in Java or Python (backend) and Angular or React (frontend)
    • Upgrade application frameworks to stay current with security patches, support, and performance improvements
    • Debug and resolve systems errors identified by automated or manual testing
    • Monitor production systems and improve observability to detect and resolve issues proactively
    • Lead root cause analyses (RCA) for outages and implement corrective actions
    • Conduct performance and scalability testing, identify bottlenecks, and implement optimizations
    • Partner with business and operations users to troubleshoot, document, and resolve issues
    • Execute manual workflows and automate them for efficiency
    • Participate in the on-call rotation, responding to high-priority production incidents
    • Enhance CI/CD pipelines
    • Contribute to and maintain team knowledge bases, runbooks, and technical documentation
    • Drive continuous improvement through process automation and tooling enhancements

    About You

    • Experience in software development, ideally with Java or Python (backend) or Angular/React (frontend)
    • Experience with relational databases (Oracle, PostgreSQL) and writing SQL queries
    • Effective communicator who can bridge technical and non-technical discussions
    • Comfortable collaborating in distributed teams across multiple time zones

    Preferred Qualifications

    • Experience working with enterprise systems and modernizing them
    • Hands‑on experience with Infrastructure as Code (IaC) to manage cloud resources, ideally in AWS
    • Ability to diagnose and resolve issues across desktop, network, and web layers
    • Experience being on‑call, managing incidents, and meeting SLA commitments

    About Warner Music Group

    Warner Music Group champions emerging artists and global superstars alike. We are proud to be an equal opportunity workplace and will evaluate qualified applicants without regard to race, religious creed, color, age, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, marital status, medical condition as defined by state law, physical or mental disability, military service or veteran status, pregnancy, childbirth and related medical conditions, genetic information, or any other characteristic protected by applicable federal, state or local.

    Application Instructions

    Click the "Apply" link at the top of the page, or apply directly with LinkedIn. Applying with LinkedIn will import all of the information you put in your profile, but will still allow you to upload a resume and cover letter.


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