Customer Service Representative - Oakville, Canada - Pharmex Direct

Pharmex Direct
Pharmex Direct
Verified Company
Oakville, Canada

3 weeks ago

Sophia Lee

Posted by:

Sophia Lee

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Description
We are looking for a part-time customer service representative to join out team

The customer service position will be responsible for:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Calling, screening and booking appointments
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving patient concerns
  • Knowing our products inside and out so that you can answer questions.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.

Job Types:
Part-time, Permanent

Part-time hours: 20 per week


Salary:
From $16.00 per hour


Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Oakville, ON L6L6L4: reliably commute or plan to relocate before starting work (preferred)

Education:


  • Secondary School (preferred)

Experience:

Customer Service: 1 year (preferred)


Work Location:
In person
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