- Scheduling appropriately health care professional appointments and resolving any scheduling conflicts, as well as monitoring status of patients and queue system
- Registering, updating and maintaining patient records in the EMR (electronic medical software) system
- Providing detailed information on clinic procedures and protocols
- Billing, processing invoices, balancing financial transactions against sales on a daily basis as well as informing patients of outstanding balances and missed payments
- Liaising with external health service providers to ensure access to services
- Training and supervising part-time clinic aides, receptionists, and work study students
- Updating statistical data and reports
- Understanding bracing products and sizing requirements
- Advanced College Diploma (3 years) or acceptable combination of equivalent experience.
- Minimum three years in a clinic setting; sport medicine clinic preferred
- Experience handling financial transactions (debit, credit, cheques), handling invoice payments and collections
- Experience working with a multiple-line telephone system.
- Experience using electronic medical record software (OSCAR preferred) and patientinformation databases (FUSION preferred)
- Strong interpersonal and communication skills, both oral and written.
- Excellent organizational skills; demonstrated attention to detail, problem solving ability and judgement.
- Working knowledge of orthopaedic medical terminology and an understanding of bracing supplies is an asset.
- Working knowledge REDCap software
- Communicator
- Diligent
- Multi-tasker
- Organized
- Problem solver
- Punctual
- Team player
Clinic Assistant - Toronto, Canada - University of Toronto
Description
Date Posted: 04/09/2024
Req ID: 36860
Faculty/Division: Faculty of Kinesiology & Physl Ed.
Department: Faculty of Kinesiology & Physl Ed
Campus: St. George (Downtown Toronto)
Position Number:
Description:
Essential Qualifications:
Assets (Nonessential):
To be successful in this role you will be:
Closing Date: 04/18/2024, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Term
Schedule: Part-Time - 60% Term position ending in June 2025
Pay Scale Group & Hiring Zone:
USW Pay Band 10 -- $69,455 with an annual step progression to a maximum of $88,819. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Athletics
Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.