Clinic Assistant - Toronto, Canada - University of Toronto

    University of Toronto background
    Part time
    Description

    Date Posted: 04/09/2024
    Req ID: 36860
    Faculty/Division: Faculty of Kinesiology & Physl Ed.
    Department: Faculty of Kinesiology & Physl Ed
    Campus: St. George (Downtown Toronto)
    Position Number:

    Description:

  • Scheduling appropriately health care professional appointments and resolving any scheduling conflicts, as well as monitoring status of patients and queue system
  • Registering, updating and maintaining patient records in the EMR (electronic medical software) system
  • Providing detailed information on clinic procedures and protocols
  • Billing, processing invoices, balancing financial transactions against sales on a daily basis as well as informing patients of outstanding balances and missed payments
  • Liaising with external health service providers to ensure access to services
  • Training and supervising part-time clinic aides, receptionists, and work study students
  • Updating statistical data and reports
  • Understanding bracing products and sizing requirements
  • Essential Qualifications:

  • Advanced College Diploma (3 years) or acceptable combination of equivalent experience.
  • Minimum three years in a clinic setting; sport medicine clinic preferred
  • Experience handling financial transactions (debit, credit, cheques), handling invoice payments and collections
  • Experience working with a multiple-line telephone system.
  • Experience using electronic medical record software (OSCAR preferred) and patientinformation databases (FUSION preferred)
  • Strong interpersonal and communication skills, both oral and written.
  • Excellent organizational skills; demonstrated attention to detail, problem solving ability and judgement.
  • Working knowledge of orthopaedic medical terminology and an understanding of bracing supplies is an asset.
  • Assets (Nonessential):

  • Working knowledge REDCap software
  • To be successful in this role you will be:

  • Communicator
  • Diligent
  • Multi-tasker
  • Organized
  • Problem solver
  • Punctual
  • Team player
  • Closing Date: 04/18/2024, 11:59PM ET
    Employee Group: USW
    Appointment Type: Budget - Term
    Schedule: Part-Time - 60% Term position ending in June 2025
    Pay Scale Group & Hiring Zone:
    USW Pay Band 10 -- $69,455 with an annual step progression to a maximum of $88,819. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
    Job Category: Athletics

    Lived Experience Statement
    Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.