Operations Coordinator, Inter-campus Operations, Bc - Vancouver, Canada - B.C. Women's Hospital & Health Centre

B.C. Women's Hospital & Health Centre

Verified Company

Vancouver, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Operations Coordinator, Inter-Campus Operations,

BC Children's & Women's Health Centre,

Vancouver BC

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

The Operations Coordinator provides technical and operational support through the coordination of contracts and operational documentation for the Inter-Campus Operations management team; manages and coordinates document distribution, schedules formal communications with private partners, subcontractors and PHSA stakeholders; prepares and maintains comprehensive document control records and tracking mechanisms; tracks, monitors, and audits key performance indicators; monitors facility service levels, ensures compliance with the Project Agreement and participates on various committees and task groups. The Operations Coordinator is actively involved in the planning, development, implementation, and evaluation of projects, and maintains primary project coordination responsibility within three key areas; housekeeping, food services and P3 Operations.

What you'll do

Provide technical and operational support through the coordination of contracts and operational documentation for the Inter-Campus Operations management team; provide control point for all key operational documents including communications from P3 partners, legal counsel and internal and external stakeholders; review incoming Requests for Information, Submittals, correspondence, reports, inquiries and instructions; determine requirements and refers matters as required to the appropriate PHSA stakeholder.
Establish procedures and maintains comprehensive document control records; create and maintain tracking mechanisms for items including Requests for Information, Submittals and Work Requests; maintain relevant files and follows up to ensure that needed action has been taken; act as liaison in coordinating matters between the site management team, internal stakeholders and private partners.
Draft, edit and format documents, such as responses to Requests for Information and Advices; forward to the appropriate person for approval; monitor processes and responses for compliance with the Project Agreement.
Coordinate and maintain Project Agreement data and related changes over the life of the Agreement; ensure operations information is current and relevant.
Track, monitor and audit key performance indicators within the Project Agreement; monitors facility service levels to ensure Project Agreement compliance, operational standards and client satisfaction levels are met; tracks, report and follow up on site operational issues and deficiencies; escalates issues as required.
Liaise with Inter-Campus Operations leadership, internal stakeholders and private partners on meeting operational deliverable goals.
Establish and maintain an effective network of relationships and influence so as to promote achievement of project objectives and / or resolution of issues; develop and maintain appropriate communication processes to ensure timely exchange of information with internal and external stakeholders; refer matters to appropriate staff as required and ensure appropriate follow up.
Maintain an understanding of PHSA's deliverables and commitments as set out in the Project Agreement; provid technical guidance as to compliance with those deliverables and commitments.
Provide support to Inter-Campus Operations leadership in the planning and coordination of designated projects for the Teck Acute Care Centre; support consultation with relevant departments, preparation of project specifications, cost estimates, options analysis and recommendations on implementation; support the development of project plans; coordinate implementation with site stakeholders.
Plan, coordinate and approve minor works requests; liaise with department leads, internal support services, P3 partner and / or external vendors to ensure changes are in compliance with Project Agreement.
Participate on various committees, teams and task groups.
Participate on special projects and assignments as requested; perform research, collect and analyze relevant data and produces required reports.

What you bring

Education, Training and Experience
A Diploma in Project Management, Building Technology or related discipline plus three (3) to five (5) years of recent related experience in project management support, food services, housekeeping, real estate or facilities planning within a large complex organization, or an equivalent combination of education, training and experiences. Is aware of own assumptions, values, principles, strengths and limitations.
Skills & Knowledge
Ability to work independently and in cooperation with others.
Ability to organize, plan, prioritize, multitask, and problem solve.
Ability to work independently using initiative and judgment with little or no direction. Excellent written and ve