Physician Dispensary Coordinator - Vancouver, Canada - Olive Fertility Centre

Olive Fertility Centre
Olive Fertility Centre
Verified Company
Vancouver, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

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Description

OVERVIEW
Olive Fertility Centre is a patient-centered care facility which views patient care from the patient's perspective. All employees embrace this concept ensuring patients receive excellent quality care with a compassionate, attentive touch.


MAJOR AREAS OF RESPONSIBILITY

  • Customer Service
  • Greet patient promptly.
  • Accurate patient or representative identification
  • Provide clear communication with patient regarding wait times.
  • Provide accurate information in response to patient inquiries.
  • Ensure patients requiring counseling are referred to the nursing team in a timely and appropriate manner.
  • Draw customer attention to literature or information as required.
  • Adhere to all confidentiality and privacy requirements.
  • Provide support and assistance to the care team as required, ultimately with a view to enhancing the providerpatient relationship.
  • Prescriptions
  • Receive internal prescriptions from physicians via paper or electronic copy.
  • Perform a primary identification of patient and confirmation of medications to be filled.
  • Efficiently and accurately count or measure, package, and label prescriptions, as per Pharmacy Standards of Practice, ensuring all relevant information and documentation is complete.
  • May be required to mix or reconstitute prescriptions, as directed, and supervised by the nurses.
  • Gather pertinent communication pieces for inclusion with prescription.
  • File completed dispensed prescription documentation.
  • Manual PharmaNet submissions of prescriptions in a timely manner
  • Stock Management
  • Maintain inventory of dispensary medications and supplies, including ordering and receiving
  • Maintain and track separate inventory of compassionate medication.
  • Maintain security and proper storage of medications within the dispensary.
  • Participate in daily, monthly, and annual dispensary medication inventories.
  • Generating sales reports and reconciling daily sales
  • Manage stock rotation and expired products.
  • Prioritize recalls and immediately isolate product; quarantine until details of the recall are provided and follow the established protocol of the drug manufacturer or supplier.
  • Resolve technical issues by contacting IT Service Desk
  • Notify the Division Leader when supply chain issues occur.
  • Package injection supply kits per protocol
  • Teach patients how to use their medical devices required for the administration of their fertility medications.
  • Other duties as trained and required/assigned.

PREREQUISITES, KNOWLEDGE, SKILLS, AND ABILITIES

  • Certificate of completion from a Pharmacy Assistant or Technician program or 2 years' experience working in a dispensary.
  • Adequate computer skills. Intermediate to advanced knowledge of Microsoft Office (Word, Excel, Outlook, and PowerPoint, in particular). Understanding of the internet is necessary.

Job Types:
Full-time, Permanent


Pay:
From $26.00 per hour

Expected hours: 37.5 per week


Benefits:


  • Company events
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Flexible schedule
  • Life insurance
  • Paid time off
  • RRSP match
  • Tuition reimbursement
  • Vision care
  • Wellness program

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Weekends as needed

Ability to commute/relocate:

  • Vancouver, BC: reliably commute or plan to relocate before starting work (required)

Education:


  • AEC / DEP or Skilled Trade Certificate (preferred)

Experience:


  • Pharmacy: 2 years (required)

Work Location:
In person
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