General Manager - Hamilton, Canada - AIT Canada
Description
Reporting to the Regional Manager, as the General Manager you will have P&L responsibility over your location(s), allowing you to showcase not only your sales development, strategic planning, and project management skills, but also your abilities to lead, coach, and mentor the inside sales, outside sales, service and support staff.
This role will be a champion for safety and overall strategic direction of your staff and will differentiate through superior customer service.
If you relish the idea of serving industrial B2B customers through everything, from personal outside sales calls to strategic planning, and team coaching/motivation efforts, this could be the perfect career choice for youRoles and Responsibilities:
- Responsible for directing, planning and managing overall center activities including, asset management, profitability and growth, outside sales, programs and activities related to product promotions, office and warehouse functions, and customer service. Direct accountability for service center profit/loss.
- Direct and manage center's sales activities including, developing sales objectives and strategies; identifying and evaluating new customers, market conditions and competitive pressures. Identify opportunities, make recommendations to management and implement plans to maximize sales, increase margins and expand market share.
- Manage and assist in developing sales expertise and knowledge of product lines.
- Lead and champion a safe and healthy work environment
- Determine sales force account assignments, monitor and review sales performance, including goals achievement, margin improvement, customer complaints and territory management.
- Attend sales calls within the territory, maintain customer relations and be engaged in direct sales activities
- Prepare and develop annual center (s) operating budget reports including items such as forecasts, sales, margins, expenses, productivity and inventory.
- Work closely with other departments, divisions or associates on matters of mutual concern and responsibilities.
Education and Experience:
- Completed postsecondary education or significant industry experience
- Prior management experience is required
- Sales cycle experience, B2B preferable
- Shop Experience and/or a technical background would be an asset
- Local market knowledge
- Excellent communication skills written and verbal
- Demonstrated decision making and leadership abilities
- Ability to work independently to take responsibility for daytoday tasks of operating the service centre (s) and driving sales
- Proficient computer skills
- SAP experience is an asset
Job Types:
Full-time, Permanent
Benefits:
- Automobile allowance
- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Onsite parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- On call
Supplemental pay types:
- Bonus pay
Work Location:
In person
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