Assistant Manager Funeral Home - Toronto, Canada - Service Corporation International

Service Corporation International
Service Corporation International
Verified Company
Toronto, Canada

4 weeks ago

Sophia Lee

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Sophia Lee

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Description

Assist the Location Manager with the daily operations of a Funeral Home including planning, achieving annual sales revenue and production targets, encourage profitable case volume growth, Profit & Loss (P&L) goals, manage expenses, developing a professional and effective staff, and exceeding client family expectations.

Assist and direct the business operations.


JOB RESPONSIBILITIES

Funeral Director

  • Arranges and conducts funeral services in accordance with the family's desires, expectations, and spiritual beliefs.
  • Discusses family's wishes, funeral options, services, products, and pricing with deceased family. Identifies and communicates special veteran or recognition benefits.
  • Executes funeral services contracts and documents in accordance with provincial and federal laws.
  • Through community and nonprofit involvement, retains heritage, increases good will, and indirectly increases market share.
  • Additional responsibilities associated with Funeral documents, arrangements, services, and post family care.

Financial Management

  • Work with Location Manager to develop annual business plan and budget as well as financial, production and revenue goals.
  • Run reports, analyze, identify trends, and make observations or improvement recommendations to Location Management.
  • Understand industry finances, how daily activities affects financial outcomes. May approve expenditures and invoices including overtime.

Operations

  • Assist the Location Manager with the daytoday activities ensuring ontime services that exceed client family expectation.
  • Identify barriers, encourage ideas, and recommend improvements.
  • Assure the location's operating practices comply with applicable federal & provincial regulations and Company policies.
  • Manage frontline supervisor's responsibilities, expectations, and accountabilities. Make decisions that support and reinforce the company's market strategies, values, and goals.
  • In absence of the Location Manager, full fill appropriate daily responsibilities and decisionmaking.
  • Additional responsibilities as requested or assigned.

People Development

  • Develop a strong, trusting, and reliable team through influence and leading by example, having indirect responsibilities for staff. Constructively address issues and provide tangible and appropriate feedback to develop skills and/or close gaps.
  • Monitor training and licensing requirements ensuring staff is retrained/licensed prior to expiration.

Benefits:


  • Dental care
  • Employee assistance program
  • Life insurance
  • Paid time off
  • Vision care

Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to commute/relocate:

  • Toronto, ON: reliably commute or plan to relocate before starting work (required)

Work Location:
In person
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