Product Support Team Lead — Hands-On - Alton - BusPlanner

    BusPlanner
    BusPlanner Alton

    5 days ago

    Full time
    Description

    A transportation software company is seeking a Product Support Team Lead to lead and mentor a support team while addressing complex technical issues.

    This position requires exceptional proficiency in SQL, strong communication skills, and a client-focused approach to ensure high-quality service. The role involves hands-on support and transitioning towards leadership responsibilities.

    Candidates should have over 5 years of experience, particularly in a technical support environment, along with a commitment to continuous improvement.

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