Bartender/server - Ottawa, Canada - Silverwood's Golf & Lounge

Description

POSITION DETAILS:

Silverwood's is seeking energetic and experienced bartenders and servers to join our team. Our bartenders and servers are responsible for developing and executing our bar and restaurant's food and beverage program.


RESPONSIBILITIES:

• Scheduling teetimes for our golfing patrons.
• Preparing alcoholic and nonalcoholic beverages according to set Silverwood's recipes.
• Interacting with customers, taking orders, and serving food & beverages.
• Greeting customers upon entrance to our facility in a friendly and professional manner.
• Operating pointofsale terminals
• Ensuring timely delivery of food & drink orders and completing quality checks with customers.
• Paying close attention to customers with special dietary needs.
• Monitoring bar inventory and replenishing supplies and ingredients when needed.
• Supervising & training new hires.
• Dealing with and resolving customer complaints or concerns with a positive attitude.
• Collaborating with all other FOH and BOH staff.
• Completing side duties.
• Issuing bills and collecting payments from customers.
• Preparing end of shift cash out.
• Ensuring the bar is properly cleaned and sanitized.
• Ensuring compliance with provincial liquor laws and federal food safety regulations.
• Reporting bar & lounge accidents or violations of food safety codes and procedures.
• Adhering to all current COVID19 protocols.

QUALIFICATIONS

• Minimum of one (1) year experience as a bartender.
• Minimum two (2) years experience as a server.
• Knowledge of alcohol pairing and tastes.
• Mixology or the ability to make traditional cocktails and create new ones.
• Outstanding customer service skills.
• Basic math skills and the ability to keep track of customer tabs.
• Food & drink safety and preparation skills.
• Familiarity with local liquor laws and the ability to enforce them.
• Excellent organizational skills.
• Excellent verbal & written communication skills.
• Ability to work well in a team environment.
• Ability to stand for long periods of time.
• Ability to work in a fastpaced environment.

EDUCATIONAL REQUIREMENTS

• Successful completion of Secondary School.
• Post-Secondary Certification would be an asset.
• Smart Serve Certification.

REPORTING

• Servers and Bartenders are supervised by the Assistant Managers, who report directly to the General Manager.

Job Types:
Full-time, Part-time


Salary:
$16.92-$20.38 per hour


Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Every Weekend
• Monday to Friday
• Weekends as needed
• Weekends only

Ability to Commute:

• Ottawa, ON K2T 1H6 (required)

Ability to Relocate:

• Ottawa, ON K2T 1H6: Relocate before starting work (required)

Work Location:
In person