Grs Implementation Specialist - Montréal, Canada - Sun Life

Sun Life

Verified Company

Montréal, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self.

You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you.

Your leaders will inspire and help you reach your potential and soar to new heights.

Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

The Group Retirement Services Implementation Specialist is accountable for the accurate and timely installation of new CA clients, and major revisions to existing CA clients.

They are responsible for managing all components of their assigned projects, working in partnership with our clients, Advisors, Consultants, Business Development, and all internal stakeholders to deliver quality business solutions.

Main Accountabilities:

Define quality business solutions, using standard offerings and service capabilities
Define plan structures and map all client requirements
Create and maintain project plans and timelines that clearly outline task assignments/ownership, deliverables and targets allowing for coordinated execution and control
Proactively manage project changes, risks, issues and actions
Manage client, Advisor and Consultant relationships to ensure project delivery expectations are specified and met
Communicate project updates regularly and effectively to ensure all internal and external stakeholders are kept uptodate (meetings, status updates, etc.)
Work with multisite project teams
Utilize strong leadership, influencing and facilitation skills to coordinate and drive projects to successful completion

Competencies:

Sound knowledge of project management techniques
Proven experience leading or contributing to key projects
Excellent problem solving and decision making skills
Strong organizational skills and ability to prioritize a wide range of tasks over multiple projects
Solid understanding of Group Retirement Services and administrative practices
Strong interpersonal and communication skills (written and verbal)
Customer focus
Proven ability to develop and nurture relationships, both internal and external
Positive, energetic attitude at all times
Ability to travel, if needed (must have access to a car)
As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required for Quebec only as the position reports to a unilingual Englishspeaking manager outside Quebec.

Assets:

PMP certification or equivalent
Previous experience in Group Retirement Services Operations and/or Sales & Service environment

Notes / Unique Requirements:

Ability to manage a flexible work schedule
Overtime may be required to meet project deadlines

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work.

Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

53,800/ ,400/87 400

Job Category:

Customer Service / Operations

Posting End Date:

08/11/2023