Shop Foreman - Fredericton, Canada - Next Level Group

Description

Responsibilities of the Heavy Duty Shop Foreman:

Shop Foreman is a key leadership position in the Service Department responsible for:

• Profitable and effective management of assigned shop segments.
• Manage a team of technicians, and apprentices in all aspects of productivity, including quoting, diagnostics and invoicing.
• Liaise with Customer, Sales and internal teams as required on service issues and opportunities.
• Assist in all technical aspects, including diagnostics and parts support where required.
• Manage warranty and rework to assigned targets.
• Manage technicians to a timely and productive service schedule (Labour Utilization).
• Act as an ambassador for Health and Safety.
• Comply with all safety requirements such as toolbox meetings, safety meetings and hazard analyses.
• Manage administrative requirements such as cost coding and time and materials allocations, job stories etc.
• Perform required HR responsibilities such as interviewing, hiring, disciplining and terminations.
• Mentor and train mechanics and apprentices.
• Some hands-on mechanical work may be required.

Qualifications of the Heavy Duty Shop Foreman

• Journeyman Mechanic (preferably Heavy Duty)
• Strong Computer skills- Excel, Outlook.
• Previous maintenance supervision experience in a heavy equipment or industrial environment considered an asset.
• Able to proactively problem solve, prioritize and redefine priorities when necessary.
• Tactful and mature demeanour with well-developed interpersonal skills including the ability to work well with diverse personalities.
• Knowledge of the hazards associated with the shop environment and how to correct them; assure safe and efficient use of shop equipment and supplies.