Patient Access Coordinator - Fort Simpson, Canada - Government of Northwest Territories
Description
This position is located in Fort Simpson and reports to the Nurse in Charge but seeks advice and guidance on the medical travel program from the Stanton Territorial Hospital medical travel manager. The incumbent is responsible for the interpretation of medical travel benefit entitlements for all patients and escorts that arrive stay and depart Fort Simpson. He/she must communicate and explain these benefits to their clients and other interested and inquiring parties such health professionals, service providers, etc. while maintaining strict patient confidentiality.
KNOWLEDGE, SKILLS AND ABILITIES
• The responsibilities of this position require knowledge of the NWT Health and Social Services system, Canada Health Act, NWT geography and cultures, and knowledge of the transportation industry, particularly in northern air travel.
• Knowledge of medical terminology and air transportation terminology is required.
• This is normally acquired through graduation from Grade 12, post-secondary education in healthcare or travel related fields.
• Knowledge of non-violent crisis intervention techniques is an asset.
• Responsibilities require 2-3 years of related work experience either in the travel or health care industry as well as direct experience dealing with the public.
• Patience tact, good written, verbal and interpersonal skills are essential.
• Must have good telephone communication skills and be proficient with current computer programs within the GNWT medical travel department.
• Initiative, time management, and organizational skills are essential as this post required the incumbent to make decisions regarding almost every case.
Typically, the above qualifications would be attained by:
The completion of grade 12 and 2-3 year experience working directly with the Public in Healthcare or travel industry.
GNWT Inquiries
Note: If you do not receive electronic notification confirming receipt of your application, please follow up via telephone.
More Information
Term Position
This job opening is for a Term to October 1, 2024.
Affirmative Action
Candidates must clearly identify their eligibility in order to receive priority consideration under the Affirmative Action Policy.
Criminal Records Check
Candidates must provide a satisfactory criminal record check. Failure to provide a satisfactory check may deem you disqualified from the competition.
Immunization Status
The successful candidate will be required to obtain proof of current up-to-date immunization status.
Diversity and Inclusion
The Government of the Northwest Territories is an inclusive workplace. If you have a disability and you require support during the hiring process, you are encouraged to identify your needs if you are contacted for an assignment or interview so that you may be accommodated during the hiring process.
Eligibility
Eligibility lists may be created from this competition to fill future term and indeterminate positions.
Equivalencies
Equivalent combinations of education and experience will be considered.
Job Opening Information
Job Opening ID # 24175
Closing Date: September 26, :59, Mountain Time
Salary Information
The salary range for this position is from $38.05 per hour to $45.44 per hour (approximately $74, 198 - $88, 608) plus an annual Northern Allowance of $12, 839.