Service Department Advisor - Scarborough, Canada - Serpa Automotive Group

Description

Serpa Chrysler Dodge Jeep RAM SRT is seeking a Service Advisor to join our growing team We are located on Kennedy Road, just North of Hwy 401 in Toronto. 2+ years of experience with the role is required. We are looking for a motivated, customer-centric individual to join our growing Service Team This position is held with high regard, being front-line service representative, responsible for providing our customers with an expectational experience while ensuring their service needs are being met, with honesty and transparency. An outgoing, charismatic individual who is looking to grow within our dealer group, with exceptional management support and training. Job Benefits:

• Excellent compensation
• Extremely favourable pay plan
• Excellent benefits
• Family-Oriented business, Owned and Operated.
• Respectful Management Style
• Allowing you to have a great work/life balance

Requirements:

• An understanding of vehicle repairs and maintenance
• Minimum of 2 years of experience working with various vehicle makes and models
• Valid Drivers License
• Experience with CDK Service platforms (preferred, but not mandatory)
• All customer interactions are to be performed in a friendly and helpful manner.
• Greet clients as they arrive for their appointments or have an inquiry
• Arrange for customer mobility
• Follow up with customers and book appointments for special ordered parts
• Review the special order parts files, and then call the customers once parts have arrived
• Assist customers when picking up their vehicles, and accept payment when necessary

Serpa is a family-owned ad operated dealer group, provides exceptional support to all staff.

We look forward to receiving your resume