Store Manager - Toronto, Canada - freshii
Description
Overview:
We are seeking a highly motivated and experienced Store Manager to join our team.
As a Store Manager, you will be responsible for overseeing the daily operations of our store, ensuring customer satisfaction, and driving sales.
This is a key leadership role that requires excellent communication skills, strong business acumen, and the ability to effectively manage a team.
Duties:
- Minimum a college degree in the relevant field. Certifications in food safety, food handling, food serving, and/or related areas are a plus.
- Minimum of 2 years of fastfood chain management experience, preferably in the healthy food industry.
- Manage all aspects of store operations, including sales, customer service, inventory management, and employee scheduling
- Develop and implement strategies to drive sales and achieve store targets
- Train and develop staff on product knowledge, sales techniques, and customer service skills
- Ensure compliance with company policies and procedures
- Monitor inventory levels and place orders as needed
- Handle cash handling procedures and ensure accuracy in cash register operations
- Supervise and motivate a team of sales associates to provide exceptional customer service
- Conduct regular performance evaluations and provide feedback to employees
- Resolve customer complaints or issues in a timely and satisfactory manner
- Stay uptodate with market trends and competitor activities to identify opportunities for growth
Skills:
- Strong knowledge of pointofsale (POS) systems and ability to train staff on system usage
- Excellent phone etiquette with the ability to handle customer inquiries or complaints professionally
- Proven experience in training and development of employees
- Strong negotiation skills for vendor contracts or pricing agreements
- Proficient in cash handling procedures and ability to reconcile cash register at the end of each shift
- Demonstrated ability to supervise and lead a team effectively
- Proven track record of achieving sales targets and driving business growth
- Excellent communication skills, both verbal and written
- Ability to analyze market trends and make informed business decisions
If you are a results-oriented individual with a passion for retail, excellent leadership skills, and the ability to drive sales, we would love to hear from you.
Please note that all positions at our company are paid, including internship positions.
Pay:
From $19.50 per hour
Expected hours: 40 per week
Benefits:
- Discounted or free food
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Tips
Education:
- Secondary School (preferred)
Experience:
Microsoft Office: 1 year (preferred)
- Retail management: 1 year (preferred)
Work Location:
In person
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