Administrative Assistant - London, Canada - St. Joseph's Hospice of London

St. Joseph's Hospice of London

Verified Company

London, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About Us
St.

Joseph's Hospice aims to create a community that honours people as they journey to life's end and provide a haven where the palliative, the caregiver, and the bereaved experience compassion, hope, and healing.

Our ten resident suites offer warm and inviting spaces where friends and family can gather together and spend meaningful time in the last hours, days, or weeks of their loved ones' lives.

Hospice provides wrap-around care for the palliative individual and their family, supporting physical, emotional, and spiritual needs.

The compassionate, patient-centred care that Hospice provides is made possible by a multidisciplinary team of nurses, personal support workers, counselors, spiritual care providers, housekeeping staff, and a chef, supported by a group of loyal and empathetic volunteers.

About the Role

As the Community & Supportive Care
Administrative Assistant you will act as the first point of contact for 100+ clients and general website inquiries.

You will be accountable for the administration of the wellness centre, scheduling of bereavement and palliative programs, client appointments and coordination of meeting room bookings.

You will ensure accurate data entry, maintenance, and reporting related to the clients, volunteers and staff of the Community & Supportive Care programs.

You will work closely with departmental staff to provide general administrative support that promotes the seamless delivery of care within Hospice, creating a welcoming and supportive environment for all.

Please note:
This position is on-site and will be required in the office five (5) days per week.

What you will do in this role:

Schedules clients for services and communicating changes regarding programs and appointments
Maintains computerized client records and database entries related to bereavement programs
Administration of the wellness centre including volunteer coordination, maintenance of treatment rooms, and laundry upkeep
Provides comprehensive meeting room scheduling and support including logístical, technological and catering requirements
Ensures accuracy of data entry for reporting purposes
Responds to website inquiries in a timely manner
Provides administrative support to the Community & Supportive Care staff
Works in collaboration with the Program Coordinator on client intakes, program planning and special events
Ensures the volunteers work in a safe, healthy, and supportive environment in accordance with all appropriate legislation and regulations

Qualifications & Requirements

We are looking for someone with the following:

Post-secondary diploma in Office Administration or equivalent experience
1+ year relevant work experience
Office administration experience in a health care setting is preferred
Experience managing schedules
Strong verbal and written communication skills
High degree of attention to detail and is results focused
Demonstrated time management skills and ability to prioritize work
Demonstrated proficiency with Microsoft Office and various software
Physically able to move furniture and lift up to 40 lbs
Ability to be onsite 5 days per week Monday to Friday and attend occasional evening/weekend events
Criminal background check for working with vulnerable persons and proof of COVID19 vaccination required

If you are passionate, lead with your heart and are enthusiastic about being part of an awesome team, then we'd love to hear from you Please submit your resume and cover letter.