Virtual Administrator - Kingston, Canada - J&K Mental Health

Description

Job Description for Admin
J&K Mental Health


Pay:
$20+


Shifts will be flexible

This role will report to Clinical Director


About Us
We are a fast growing psychotherapy clinic that supports individuals and couples to find their inner peace.


Our Vision

• We help thousands of people learn to live a life with ease_

Our Core Values

• Authenticity_
• Be a Team Player_
• Work Hard, Play Hard_

To succeed in this role.

You will rock this role if you possess excellent communication skills and the ability to lead and promote the vision of the clinic.

You must be able to stay extremely organized, thinking 10 steps ahead, and the ability to see the big picture with an entrepreneurial mindset.

You have a passion for helping others as you will be communicating with our clients.


Qualifications

• 23 years of experience in Client Care and Customer Service (preferably in a medical office at the front desk)
• Psychology undergraduate students and graduates are welcome

Responsibilities

• Supporting Psychotherapists & Psychologists with client bookings, payments, administrating intake & consent forms, etc.
• Maintaining Quality Assurance (follow up to payments, securing payment information, uploading secure documents, managing the booking software including schedules and treatments offered)
• Maintenance of office area, office supplies, and clinical files
• Claims confirmations from Insurance companies
• Assisting with hiring therapists such as screening clients on the phone and sorting resumes.
• Dynamic, selfmotivated individual with the ability to work independently, proactively and well under pressure
• Strong communication skills, ability to communicate professionally and with compassion to clients with patience when dealing with challenging clients
• Confidence to share ideas and constructive criticism to help us grow
• Juggling multiple projects and todo's simultaneously is no problem for you — you work well under pressure, meet deadlines and keep promises
• Tech savvy (we are mostly paperless and everything is online)
• An appetite for innovation and simplicity who is highly process oriented
• Working autonomously comes easy to you but you also love collaborating with a talented team
• Considerable experience using the Microsoft Office Suite, Google Drive Suite, Gmail, Dropbox, Mac, Windows in a work environment
• Knowledge of Jane scheduling software is an asset

Application Process:

In addition to submitting a resume and cover letter:
We thank all applicants for their interests: Only those under consideration will be contacted.


Job Types:
Part-time, Full-time


Salary:
$20.00-$35.00 per hour


Benefits:

• Flexible schedule
• Work from home

Flexible Language Requirement:

• French not required

Work Location:
Hybrid remote in Kingston, ON